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Capital Campaigns #13: Campaign Publicity

Publicity is an important part of any extended campaign … serving many purposes. • Multiple opportunities to tell how the Project will benefit the community • Public recognition to the Institutional and Campaign Leaders, and selected donors • Creating and maintaining community enthusiasm There must, however, be specific conditions and a strict timetable for the …

Icebreakers – The Who, What, When and When Not to Do Them

Personally, I have never liked icebreakers. Just ask anyone you know who doesn’t like them and you’ll probably find an introvert. That’s me, too, an introvert. I derive my energy from quiet time alone, but my job is as a trainer. Focusing on my job and others is different from focusing on myself. So, as …

Crisis Management & Customer Service

Strong customer service creates valuable crisis management opportunities In an article from my most recent Crisis Manager newsletter, friend and reputation management consultant Jeff Chatterton wrote about the significance of customer service in crisis management and the negative results that quickly come from ignoring said customers. On the heels of that came a posting by …

Five Steps to Develop Patience

I’ve been having technology challenges lately. Nothing tries my patience more than computers and gadgets not working as they ‘should’. I’ve been aware of my patience being tested so want to write about patience as a spiritual practice. I love the video clip of the comedian who talks about “Everything’s Amazing and Nobody’s Happy”. Check …

Career Planning: Looking At Options

What’s your best move? Once you have completed a review of who you are, (see prior post) then focus on what’s next for you. Many people think if they’re not finding career satisfaction in their present job then their only choice is to change companies or careers. That’s not the case. Before jumping ship explore …

Bringing Executive Coaching into Your Organization

Executive Coaching is on the rise as a way to positively impact business performance. The Denisoff Consulting Group (of which I am a member: The DCG Coaching Cadre Team) recently published a complimentary white paper. This white paper Business & Management Consulting – Denisoff Consulting Group covers important Executive Coaching topics such as: addressing the …

How Much Should the Client Be Involved in Consulting Projects?

Peter Block, author of Flawless Consulting, asserts that, as a consultant, you should not be contributing more than 50% of the effort in a consulting project. Your client should work the remainder. You should never be doing what your client can do in a project and client involvement in consulting projects. This is especially true …

Some Criteria For a Mission Statement to Meet

There are few topics in strategic planning that generate such diverse and strong opinions as what should be in a mission statement. The statements vary from one-line slogans to multi-page documents. There are few activities that can become such as waste of time as extensive discussions about what words should be in a mission statement …

Some New Nonprofit Board Models

As demands for Board effectiveness and accountability continue to grow, research and discussions about how Boards might operate differently, continue to grow, as well. There are a variety of new ideas for Board models. Networked Governance David Renz suggests that the effectiveness of governance could be enhanced when we realize that governance can include organizations …