It’s ironic that a word like “transparency” can have several confusing meanings, even in a business context. While transparency as a concept is often most visible in the realm of social responsibility and compliance, its real benefit is when it’s seen as a business priority. Transparency is about information. It is about the ability of …

In a previous post, I discussed some common misconceptions with illegal workplace behavior. With all the misconceptions that some behavior is illegal and with all the sexual harassment training that is provided, it should be easy to figure out that the following behavior is illegal:

Why Doesn’t All Training Look Like Black Belt Training? We call it professional development training. Here’s a little different take. I call it, The Black Belt Art of Training. My middle school children have been taking the same kind of training for years. ract among most trainers, I think. But do tell me if I …

Cathy Stucker’s the blog crisis story: “I was doing some file maintenance and deleted the test version of his site … “

A brief look at 3 ways to communicate a rejected business improvement idea, the positive, negative and creative ways.

You have heard it all before every time business goes through a rough patch. “It’s time our leaders got creative.” Actually, it’s time we all got creative. “Creative people just drive you crazy.” “They have no social skills–well limited ones.” However, you know creative people so you have to watch getting them angry. “They could …

Even more creativity is going to be needed if we are to continue thriving in the business market. According to IBM’s Institute for Business Value, a survey of 1500 CEOs revealed that “creativity is the single most important attribute to lead a large corporation.” Training our creative corporate staff how to lead and our leaders …

I wrote recently about the role of field knowledge in project management or the difference between senior and junior project managers in terms of decision-making. More specifically, I argued that while senior managers focused on potential project difficulties, junior managers were more easily swayed by their project’s plan and its deficiencies. Spotting problems with your …

What Would a Caveman DO? : Training Insights How We Know What We Know About Training What exactly is caveman training? Actually, I just made it up to get your attention. You probably know it as non-traditional training. Bringing in outsiders, people in related fields to train in the areas where we are similar. Traditional …

The former inevitably leads to the latter One of the most common causes of crises (business and personal!) is making poor choices, a problem that can usually be corrected by training and communication. Sometimes, though, underlying conditions make standard addiction and crisis management nearly impossible. One issue that often surfaces in the world of big …