The Age of Technology seems to be creating more introverts than ever. Although not true in every workplace, introverts in most work environments used to be the minority. Now that’s changed. Our electronic devices are pulling us inward. We all have phones but rarely use them to make a call. The idea of talking to …

One measure that impact investing is gaining more traction is the growing collection of books written about that topic. Most of them focus on international investing, but now there are some that address domestic programs as well. My favorite book on this topic is Impact Investing: Transforming How We Make Money While Making A Difference, …

A disagreement arises in a meeting you are facilitating. This is an inevitable scenario in many types of meetings where a group needs to come to critical decisions - such as strategic planning or issue resolution sessions. How do you - the person in the room responsible for building consensus - resolve it without breaking group dynamics or creating a tense environment of division? It's a tough job, but you can (and need to) do it. Here's one way to resolve the disagreement.

1. April 27th was National Tell a Story Day by Jayme Sokolow What, you may ask, is the connection between National Tell a Story Day and grant proposals? A great deal, at least from my perspective. Stories are universal because we use stories to create meaning. When you cite a statistic or make an argument, …

(The aim of this blog has always been to provide highly practical guidelines, tools and techniques for all types of Action Learners and coaches. Here are links to some of the world’s largest collections of free, well-organized resources for practitioners in both fields.) The Action Learning framework and the field of personal and professional coaching …

Memorable Crisis Management Quotes: Meeting Expectations Words of wisdom on keeping everyone happy! One of our fondest sayings here at Bernstein Crisis Management is, “Reputation is your most valuable asset”. Of course, it’s also your most vulnerable asset, constantly at risk of damage from countless angles. What exactly decides your reputation? Well, besides the obvious, …

Another “what were they thinking?” moment from a high-profile ad agency Crisis management is not uncommon for advertisements to offend, but once in a while one goes so far that you have to wonder how it was ever approved. This week, ad industry leader Ogilvy & Mather came under major scrutiny from the public after …

I’m going to save you money – by giving you the solution to the rising cost of finding images for your content marketing.

Crisis plans should include the possibility of even the highest-ranking employees causing reputation damage Unfortunately, after every tragedy there are some who are going to make wildly inappropriate comments or even joke, and if one of those people is your organization’s co-founder, you have a major reputation management issue on your hands. That’s precisely the …

In this post, I simply want to give you Bob’s list of 38 powerhouse headline examples that you can adapt to grab your readers’ attention and draw them in to your copy.