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Advertising Infiltrates Your Child’s Life

As a parent, one of the most important things you can do for your child is to save him from financial failure. Teach your child to combat the powerful influence of advertisers and avoid the debt cycle.

Home Depot Hack Dethrones Target as Largest Data Breach

Would your organization have a plan in place? The Target hack has been dethroned known as the largest data breach after less than a year following Home Depot’s revelation that some 56 million credit and debit cards were exposed to hackers due to an assault via customized malware. The Wall Street Journal’s Robin Sidel reports: …

Failure Résumés—A Training Guide for Success

Who says your failures can’t lead to success? Employers it seems. We are fond of saying, “Failure is not an option.” And “when it’s rough, the tough get going.” That may be a positive result of the United States’ unemployment situation and a lagging economy. Today’s unemployed may have failed in nailing a specific job …

Lessons from Malaysia Airlines’ “Bucket List” Contest

Even easily avoidable crises don’t dodge themselves When we saw that Malaysia Airlines was holding a contest asking travelers which places were on their “bucket list”, our jaws just about dropped through the floor. Even in a company that’s proven to be insensitive to the feelings of stakeholders, this seemed an impossible mistake, yet here …

CDC Director Urges Rapid Crisis Management for Ebola

A call to action through education The longer crises are allowed to go on without definitive action being taken, the more damage is caused. When you have events like the current Ebola outbreak, that involve not one individual or organization, but many, the response becomes far more complex. In a continuation of its tried-and-true tactic …

Tips For Organizing Priorities

We have mentioned previously how to communicate priorities, but how do Technical Writers organize their own priorities? Prioritizing, listing items from the most important to the least important, can be a daunting task. Sometimes you can recognize and know right away what the priority is and sometimes not. When it comes to work priorities, how …

Home Depot Latest Data Breach Victim?

Strong statement to kick things off, but it was missing something Home Depot may be joining the ranks of Target, P.F. Changs, and many others after announcing that it is looking into “unusual activity” involves the security of its data. While we give them due credit for not sitting mum on the topic, and coming …

The Blank Flag: Crisis Communication Strategy Examples

[From the Ed: We’re happy to share the following guest article from Hungarian crisis communications expert Kornel Bohm.] Choosing the right crisis communication strategy An intense situation, like a crisis, is accompanied by extreme emotions, and frustration, confusion, lethargy, fury, or even shame or a thirst for revenge – just to mention the most common …

10 Quick Tips for “Owning” Your Presentations

Are you ever tentative about speaking in front of others? Do you fear you will make a mistake or look foolish? Do you ever worry that people will disagree with you? If so, it’s possible that you aren’t completely committed to your own communication. Before you lead another meeting, sales call, presentation or training session, …