Reduce the risk of employee error allowing hackers through your employee cyber-safety training and education You can have the best security systems in the world, but that all goes “POOF” if an employee allows the bad guys into the bank vault. Well, cybercrime is no different, and the scary thing is that, unlike with physical …

Sadly, if your presentation is like most, your audience will remember very little of what you say. This is especially true if it is fact-filled, detailed and linear. You will be more successful if you think about creating and delivering a high-level message, and using facts and detail only to support your message. After all, …

Genuine care delivers crisis management dividends We see a lot of apologies these days, but more often than not they fail to hit home. Whether they’re lacking critical components like compassion, competence and confidence dragging or they take the route of the ugly “non-apology”, it seems tough for many to say “I’m sorry”. That’s why, …

QuestIon: Should I do a tasting even if I have worked with this caterer before? Answer: Absolutely. Question: Should I hire a caterer and then do a tasting? Answer: Absolutely NOT. In the past, people who were frequent event attendees tended to have great expectations, except when it came to food. There was a constant …

Slide shows getting boring? Next time you get ready to deliver a presentation using slides, review this list and commit to delivering your slides with impact. Decide if a slideshow is really needed. If it adds value to the audience, use it. If you are using it as a crutch, skip it. Don’t just tell. …

I want to help my customers with their financial planning, in order to avoid becoming unsuspecting victims of predatory lending businesses, and get them out of the cycle of living paycheck to paycheck.

Next time you open PowerPoint to create a slide deck for a meeting or presentation, remember these super-quick tips to ensure better-looking, better-functioning slides that add visual value to your talk. Highlight key words by bolding, not by underlining. Avoid Random Caps, ALL CAPS, and inconsistencies in capitalization. Stamp out ugly “bumper sticker” boxes. Soften …

Many people will argue that social enterprises should be profitable or at least on a direct path to it. That they must eventually reach a point where all of their expenses are paid from revenues; otherwise they are judged “unsustainable.” But is profitability a reasonable goal for every social enterprise?

Brush up on your PR tactics with this useful infographic Pitching the media is an essential skill for traditional PR, but it’s also used heavily in crisis management. Landing stories helps to create a cushion of goodwill, or rebuild your image after taking a reputation hit, and sometimes getting your side of an issue published …

More facts and figures detailing the effect crises have on business and reputation We found the infographic below, put together by MediaMiser, particularly interesting because provides specific figures in connection with the multitude of problems Carnival Cruise Lines experienced early this year. ——————————- For more resources, see the Free Management Library topic: Crisis Management ——————————- …