A working plan is often the difference between success and failure in crisis management. The scary thing about a media crisis is that it can happen to anyone at any time. It isn’t always about big business. Even mom-and-pop operations can feel the pain. You almost never see it coming, and it is rarely something …

Simply put, strategic planning is clarifying the overall purpose and desired results of an organization, and how those results will be achieved. There are different ways to do that planning, depending on the purpose(s) of the planning, the life cycle or stage of development of the organization, the culture of people in the organization, types …

Our firm regularly gets calls, asking about the differences between for-profit and nonprofit Boards. Although there are certain differences, there are more similarities than people often realize. Misconceptions often stem from the belief that nonprofits have to have a Board because they’re nonprofits. Not true. Chartered, or registered, nonprofits have to have a Board because …

Recently released, Use Your Head To Get Your Foot In The Door, offers much-needed motivation and practical advice for networking and selling your self for that perfect next job.

Sally was so excited she couldn't sleep. She kept playing the next day over and over in her head. She would arrive to her new job (her first "real job") exactly ten minutes early dressed in the new business suit she received as a graduation present accessorized with a brand new leather Franklin Covey planner.

“When you work, you are a flute through whose heart the whispering of the hours turns to music” Kahlil Gibran It’s been said in various faith traditions that God works through our feet and hands. Every day you get an opportunity to express God’s gifts through your work. As you share your gifts with the …

Many startup businesses set up incentive or commission-based compensation systems for their initial employees. This is often done because they can’t afford to pay staff what they’re worth. As an enticement they offer the opportunity to earn much more than a smallish base salary if these early staff achieve great success. This is common in …

In our world of customer service, it is our mission to keep customers. “It is a privilege to serve you”, that is what the Banker told me today when I called for information regarding refinancing. Do your employees believe that serving your clients is a privilege? Do your clients feel like they are appreciated? Nowadays …

Travel budgets slashed, bonuses unlikely and the prospect of redundancies. Now is probably not the time to ask for cash to fund the annual team building day but it might be the precisely the right time for some team development. The phrase team building has risen in prominence in recent years as employers realised the …

Raising money from wealthy people is not the same as asking buddies at work to kick in a few bucks or selling cookies. The size of the gifts expected in those cases is rather small and not a lot of cultivation goes into the process. People who are major gift prospects have (more than likely) …