Life, choices, opportunity, and success. It all affects our work life to be. The choices we are able to make in terms of training and education, as well as our personal and professional development make us who we are. Some of us are workers, trainees, students, teachers, trainees, managers, and leaders, but how did we …

In an previous post, I discussed the many different views of HR's number one priority. Despite the view from which you see HR, most would agree that HR has a responsibility for talent. From talent acquisition to development and retention, HR has responsibilities. However, this very concept that HR owns talent can be a source of frustration for many. For the HR professional charged with the responsibility of talent, it can be frustrating when managers fail with their talent. For the managers who believe HR owns talent, it can be frustrating when HR can't fix their problems. And what about the employee? What about the talent caught in the middle feeling like their manager isn't leading them to success and HR doesn't care?

The topics of Training and Development, and Communication are so intricately entwined that I can’t help myself talking about it. I argue that the basic communication process is not simple, but in concept it is really–and those who get the Primer embedded have the easiest time adding the complicated parts. Never say, “in other words.” …

Beyond Time Management to Increase Productivity Each of us has 24 hours every day. No matter how well we manage it, it still adds up to 24 hours. So, instead of managing time, we need to manage our activities – what we do in those 24 hours. In this post, I’ll focus on how to …

Social media has changed how we do crisis management When I say as I have repeatedly in presentations recently, that the role of the JIC (ed. note: Journalist in Charge) has shifted to being the first and best source of information about the event to one of rumor management, this is what I mean. The …

I was reminded recently how hard it can be to Be Peace when our emotional hot buttons get triggered. Whether at work or home, we can get triggered easily by old wounds or reminders of past patterns. When these instances occur, rather than sending your anger to the person who bothers you, look deeper at …

The following is a guest post from Anne Marie Smith. Let’s play a quick word association game. What is the first word or feeling that comes to mind for each of these companies? Fannie Mae Enron Disney Starbucks If you’re like most people, your attitude about the first two is the polar opposite from your …

Answer these questions to give you an idea of how you can increase sales by strengthening your competitive advantage.

The Requirements document has been completed and approved. The next step in getting the product built according to the client’s wishes will be to create a Technical Specifications document to communicate all the technical information gathered from meetings. The document will contain detailed technical instructions and information for the development team (Developers, Engineers, Architects, and …

Today’s customers are emotional and want to blame someone. We may not be able to fix the problem ourselves, but we can help; the big problem is getting them to listen. We know what makes great customer service. We know what keeps customers coming back. Unfortunately, it’s not one thing that matters in a tough …