Evaluating CDO and a Direct Mail Article 1. Evaluating The Chief Development Officer – I by Tony Poderis When it gets to be annual review time for your Chief Development Officer (CDO), no matter what his/her title might be, and you want to apply some criteria to measure her/his performance, what will drive you to …

Crisis Management Case Study: Air Canada Baggage Handlers Another crisis management case is brought you to by the power of the smartphone. Social media strikes back at airline passengers once again, this time with Air Canada as the organization under fire. As Dwayne Stewart sat waiting for his flight to be ready, he observed two …

There is often a great deal of confusion about the difference between business plans and strategic plans. And, frankly, they are similar in many ways, and since each plan has to be tailored to the organization it is prepared for, one can easily blur into the other. In both cases, you begin with internal and …

Here a few inspiring social enterprise ideas discussed at the recent national Social Venture Network conference. (Source: Forbes article by Devin Thorpe) 1. Be Political. While 92% of Americans favor disclosure of genetically engineered ingredients in their food, objections from the powerful food industry are so strong that only through collective advocacy will this change.

A political candidate with an effective social media campaign clearly has a competitive advantage over one who doesn’t market their campaign online.

April 23: Upcoming fundraising blog content   Keeping Your Bucket Full … With Direct Mail by Jonathan Howard The national average rate of donor retention (that’s the number of donors who gave in two consecutive 12-month periods) is a horrendous 35 percent. April 23:   Events In Private Homes: Part II by Hank Lewis Education, …

You go into an organization where there are no standard forms of documentation for communicating. How do you go about creating a standard when there is none? First and foremost, use your excellent communication skills to understand your stakeholders, use your interpersonal skills to collaborate with colleagues to gather information, and use your technical and …

The way you handle stakeholders can make fans for life…or create a crisis We focus a lot on preventing crisis stemming from those outside our organizations via social media, and for good reason, but it’s important to remember that issues involving employee interactions are one of the most common causes leading to a need for …

I’m a lucky guy. I’ve had the fortune to be able to move half way around the world, start up in a completely alien country, and manage to keep the stress levels under control – for much of the time anyway. I’m writing this post from Tokyo, a city I have visited many times previously …

The Technical Writer is forever growing in status and popularity. They have now emerged as Content Writers, Managers, Web Content Writers, and Web Managers. But the basic ideals and requirements are still the same. They are knowledgeable in their fields (manufacturing, pharmacy, education, development, business, etc.) and they know how to write – clearly and …