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Communicating Technical Analysis

The Technical Writer as an Analyst is a subject matter expert when involved with analyzing any data collected. The writer/analyst is able to communicate and translate technical information from examining a series of data; whether it be about processes, issues, trends, etc. However, before any analysis or evaluation of the data can be done, the …

Agile Reporting From Waterfalls

Quite a few customers are jumping on the ‘Agile’ bandwagon these days, choosing an Agile methodology for specific projects, or for repetitive releases of their product. A challenge they are facing is how to manage and report Agile projects when the processes and templates provided by their PMO have been developed for Waterfall projects. And …

Rap Genius – When Your Co-Founder Creates a Crisis

Crisis plans should include the possibility of even the highest-ranking employees causing reputation damage Unfortunately, after every tragedy there are some who are going to make wildly inappropriate comments or even joke, and if one of those people is your organization’s co-founder, you have a major reputation management issue on your hands. That’s precisely the …

Green project management

One of the things which I have noticed since living in Japan over the last 3 months is how much plastic there is. Everything seems to come wrapped in the stuff, even if it already comes with a more than adequate natural packaging – bananas for example. At the supermarket, a piece of fish wrapped …

Recommended format for defining strategies

During strategic planning, as your team arrives at the stage of defining the broad activities – the strategies – your team will undertake to move your vision into reality, we recommend a specific format for writing those strategies.

General Mills: Trix Up Their Sleeves

[The following guest post from Rick Kelly, Vice President of Strategic Communications at Triad Strategies examines the dangers that arise when you let the legal department override common sense.] Failing to balance legal concerns and reputation can create major crises When conducting crisis management training, one of the points we always make is that what …

1. Ensure Better Proposals With Institutional Knowledge & 2. Evaluating The CDO (Pt II)

1. Preserve Institutional Knowledge to Ensure Better Proposals by Jayme Sokolow Most of us work in or with institutions that pride themselves on their ability to identify and access information quickly, but those institutions very often have short memories. As Ron Ashkenas has pointed out in the Harvard Business Review Blog Network, although organizations “spend …