How do you communicate change to others? It can be done verbally or through writing. For lead technical writers, immediate changes require the creation of new or updated requirements and meetings to present changes and new documents. Prior to the meetings, the lead technical writers have to question and determine where, when, and why changes …

[Editor’s note: Thank you to our colleague Tony Jaques for allowing us to reprint this fantastic post that investigates the culture of finger-pointing in the wake of crisis] Blaming the victim is an ugly strategy which is seldom smart in the wake of a crisis The Ebola outbreak is providing endless fodder for commentators and …

A few weeks ago I was assisting a project manager with a troubled project. We reviewed the documentation from the beginning, starting with the usual suspects: project charter, WBS, schedule. They all seemed fairly straightforward and understandable. Once we got to his status reporting though, confusion started. This project’s status reports were spreadsheets about 10 …

Playing to one stakeholder group at the expense of another is risky business This weeks dustup over new YouTube ads from car shopping site Edmunds.com, is a great example of the dangers of focusing too much on one audience while neglecting to consider another. Edmunds has been pushing the idea of no-haggle car sales for …

You stand at the podium or in the classroom waiting to begin. You have all the symptoms of person who has to do public speaking and doesn’t do it all the time. You’re nervous. Your sweaty hands shake. Your knees wobble. You adjust clothing and eyeglasses. All those things you do when you are uncomfortable …

Every once in a while it is necessary to get the details. The following article is reposted with permission from John Kapensky via GovLoop. John is a Senior Fellow, at IBM Center for The Business of Government in Washington, D.C. WHY ISN’T PERFORMANCE INFORMATION BEING USED? Champions of performance management in government are confounded. After …

In my last post, I shared a few thoughts with fundraising managers about supervising “digital natives.” Today, I have some tech-related advice for my fellow Millennials. 1. Stay open to the possibility that the internet may not be the solution every time. Sometimes, for example, emailing your prospect just won’t get it done. You may …

If you’re a North American reader of this blog them you’re probably familiar with the Project Management Institute (PMI®) and its professional qualifications: Certified Associate in Project Management (CAPM®) and Project Management Professional (PMP®). If you’re a European reader, then you are more likely to be familiar with PRINCE2® and its 2 qualifications: Foundation and …

As a parent, one of the most important things you can do for your child is to save him from financial failure. Teach your child to combat the powerful influence of advertisers and avoid the debt cycle.

Who says your failures can’t lead to success? Employers it seems. We are fond of saying, “Failure is not an option.” And “when it’s rough, the tough get going.” That may be a positive result of the United States’ unemployment situation and a lagging economy. Today’s unemployed may have failed in nailing a specific job …