Repeating the terms you’re seeking to avoid is a massive crisis management mistake Merrie Spaeth’s BIMBO Awards exist to remind us of one of the most common, and damaging, crisis management mistakes out there – repeating the very negative terms you’re trying to avoid. Here are this year’s “Dishonorable Mentions”: “I called you crazy, not …

Communicating the definition of architecting or ‘to architecture’ can be defined in software and technically as what is to be set up. It is the building of a configuration or an arrangement of objects; a structure. In the software/ technical world, designing and documenting the architecture of a system is composed of planning, describing, and …

[Editor’s note: Today we introduce The Weiner Awards, our way to have a bit of fun while spreading the word that the way you use social media can, and often does, bring heavy negative consequences! Here’s a teaser from the lead to the release – the full text can be found on The Weiner Awards …

…a guest posting by Andrea Kihlstedt What personality traits make up an ideal and effective nonprofit fundraiser? In my last post, I discussed the common misconception that you’ve got to be an extrovert to connect with donors. In that post – and in my most recent book – I’ve shown that many of the introverts …

Anything that assists in staying on top of this incredibly fast-moving medium is an asset Think you’re up to date on the social web? This broad term has come to envelop an incredible number of services and platforms, many of which we use every day. A vital part of being a successful businesses these days, …

As people around the world honor the life of Nelson Mandela, his legacy of leadership for peace and justice offers much for the corporate world. Mandela reminds us all of our True work- to preserve and uphold human dignity. For if we cannot preserve human dignity through our businesses, our commerce and economic system, then …

“Anonymous” Twitter Accounts are not so anonymous anymore Think using that “anonymous” social media account to trash your job, boss, and coworkers isn’t putting your livelihood at risk? You might want to consider again after hearing this story, from a USA Today article by David Jackson: President Obama’s staff has unmasked and fired a national …

‘Grants management’ encompasses a breadth of activities within a wide range of organizations and agencies, from small NPOs to federal agencies such as the NIH. In the context of this post, I am defining grants management to encompass those activities conducted by NPO staff for the purpose of ensuring grant compliance, from the time the …

A few years ago I worked with an individual who came to me because she seemed to have trouble listening to her boss. As we spoke, it turned out she was anxious about remembering everything he said, and so she would furiously write copious notes as he spoke. But the anxiety and the distraction of …

Protecting your reputation should be a prime crisis management concern We’ve been discussing the impact online reputation has on your organization, and why protecting it is a key component of modern crisis management, a lot recently. That’s why this infographic covering the do’s and don’ts of online reputation management, from MDG Advertising, caught our eye. …