Social media has changed the face of disaster response in a big way With its unparalleled reach, shareability and ability to be accessed from almost anywhere, social media has become the go-to tool for crisis management the world over. Just have a look at this infographic, from the University of San Francisco, describing how social …

MSNBC Crisis: Another Host Under Scrutiny Is there an epidemic of bad behavior in the network? A crisis management strategy that the media must give attention to. MSNBC TV hosts have been creating loads of reputation issues for themselves recently. From Martin Bashir’s resignation following nasty comments, he made about Sarah Palin on his show, …

Making relevant information stand out and noticeable is important for various types of documentation (including presentations) within any type of industry from pharmaceutical to manufacturing to training and marketing material. Designing skills are just as important as writing in creating documents. We want to interest the reader and not have them fall asleep. Common types …

(…and, to start off the New Year, we’re offering $1-off coupons on the already-inexpensive Fundraising Series of Ebooks) January 15: In the Combined Federal Campaign (CFC), There Are Three Types of “Charities” – Where Do You Fit In? by Bill Huddleston National and International applications are due in January of each year, Local applications in …

This is one award you DON’T want to win! We used to be able to make fools of ourselves privately, but social media has made it painfully easy to self-destruct publicly. That’s why we created the Weiner Awards – to educate through entertaining, and hope others learn from the examples set by the Weiner winners. …

As inevitably happens at the beginning of a new year, with all the thoughts about resolutions, a few colleagues and acquaintances have been examining their jobs and careers. Some are considering entirely new fields, like the lady who is considering leaving her IT job to open a hip Bakery because bread has always been her …

Fantastic use of technology to protect both humans and sharks from unwanted interaction How great would it be if dangerous animals could give everyone a heads up before they headed into an area shared by humans to do their thing? That’s the question the Surf Life Saving Western Australia program aims to answer with its …

Late deliveries meant angry customers for the two major package carries The days surrounding Christmas see, hands down, the most package deliveries of the year, most of which are delivered by the two major carriers – FedEx and UPS. This year, both took a major battering in the reputation department when an overloaded system resulted …

It happens. You are asked to fill in for your boss’s big presentation. You are new to a project and have been asked for an update. You are in a meeting when you are called on to speak or share your opinion. These are all situations where you might experience a sudden drop in your …

[Editor’s note: The following post was shared with us by colleague Rene A. Henry, author, journalist, and business expert] Major banks should thank Congress for replacing them at the bottom of the list the American public least trusts and respects. But it seems whatever they continue to do, most can’t seem to get it right. …