You can’t depend on outside organizations to keep you in the loop Reuters has revealed that Microsoft failed to inform over 1,000 Hotmail users that their accounts had been compromised, likely by the Chinese government. Further compounding the situation is the fact that many of the accounts belonged to leaders of China’s Tibetan and Uihhur …

Shaken consumer confidence reflected in dampened sales and a massive drop in stock value At this point it’s hard to describe Chipotle’s situation as anything other than one of the nastiest reputation nosedives in recent memory. What started out as a couple of “isolated” customer illness incidents (E. coli and norovirus) has become an organization-wide …

Must-know info about the search giant Unless you’re a statistical anomaly you’re using Google on a daily basis. Whether it’s your homepage, built into your browser, or powering on-site search, Google is everywhere. Alongside (and facilitated) by Google’s rise has been the increase in the impact of online search results. It’s inarguable that positive search …

If you need to add images or videos in your post, but are having difficulty finding free-to-use images, this post will help you out. Get to know about the different licenses and the various website where you can download images from.

Protecting yourself from an increasingly sophisticated threat Your credit card information is probably already for sale on the black market, sad to say. But odds are you’ll be hacked in a more insidious way in 2016, sadder to say. Your identity has by now been logged into some vast spy database in a foreign country …

A recent email described changes to the structure/function of the different departments in an organization’s development office, noted that a development office should function on the basis of “what’s best for the donor,” and asked that I comment (approve/disapprove) of what was described. I responded…. I understand/accept that the structure/functioning of your organization’s development operation …

A bit of PR can go a long way Everyone makes mistakes, and although the public is quick to punish they’re also quick to forgive if you truly show you understand your error and are working to correct it. An email we received from the spice purveyors at Penzeys showed a great understanding of this …

New additions to the Bernstein Crisis Management Resource Library We love to remember those who helped us learn by sharing our own knowledge with the community. Recently, we decided to start giving away the formerly $10 PDF version of Jonathan Bernstein’s media training manual, Keeping the Wolves at Bay. Now, from Bernstein Crisis Management’s Home …

A public call-out and quick resolution Nineteen year-old entertainer Zendaya has a reputation as being an outspoken champion of positive body image, and she lived up to it when she realized that L.A. fashion magazine Modeliste had done significant digital plastic surgery on images of her used in the publication. Showing off the power a …

Short answer: No. While the U.S. and China now have an official agreement that both nations will refrain from cyber espionage intended to steal intellectual property or trade secrets, experts are saying it’s all hot air. Citing findings from the time period immediately following the announcement of the new agreement, security services provider CrowdStrike published …