[Editor’s note: This post comes to us from our colleague Rick Kelly, director of Triad Strategies’ crisis communications practice.] By most measures, Cedar Fair is a thriving enterprise. Its share price since 2010 has nearly quadrupled, most analysts rate its stock as a “buy,” and the $1.24 billion in revenue it generated in 2015 was …

By Rolfe Larson and Adam Brock, Joining Vision and Action Competitions are all the rage in the social enterprise world. From New York to San Francisco, organizations seeking to nurture emerging social entrepreneurs have decided to go all in on the pitch session, offering the winners startup funds and technical assistance. Good idea, right? Crowd …

How do you communicate a business plan? First, what is a business plan? It is a document that outlines the steps for completing a future project, a restructuring of a company, a personal project, or any future change within an organization. It will show the strategy involved in, e.g., developing the outcome of a new …

These press release sites offer a choice of free and paid, with the free options being solid services that meet the basic needs of most small businesses.

The answer is more than you might expect The price you pay as a victim of cyber crime doesn’t end with whatever hackers managed to make out with. Recovering and repairing systems costs time and money, and your reputation is almost guaranteed to take a hit which, of course, leads to losing even more of …

Small museums face challenges attracting resources. Admission fees can discourage attendance and reduce gift shop sales. What to do? The following summarizes a discussion in the npEnterprise Forum, the 10,000-circulation online forum for all things social enterprise. The particular question posted by Jean Hardy Robinson was about a small history museum in a thriving tourist …

We pay close attention to reports from experts like the folks at Cisco because they provide valuable insight into the risks our clients can expect to face. As we’ve all seen over the past couple of years, one of the most significant and fastest-growing risks is that of a cyber attack. One of the major …

Ideally, from day one, an organization should have someone who knows/understands the NPO, its mission, its leadership, and its hopes and aspirations. This person like the Director of Development should have the experience and skills to help the NPO plan for next week and next year. This person should have input at all levels, should …

How are you at speaking directly and clearly? Some of us like to “sugar coat” the truth so we don’t hurt anyone’s feelings. Others are “too blunt” to the point of harshness. If you fall in one camp or the other, finding a balanced approach might be a better way how to foster communication. Pay …

Changes in communication methods means switching up crisis plans As communication methods evolve, so much the strategies and tactics that utilize them. And, so do the emerging threats that develop out of each new service, product, or procedure. Thus, it’s important that those tasked with crisis management are aware of, planning on, and preparing for …