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Why it’s so Hard to get Safety Right – Part 2

Today’s New York Times published another in a string of articles highlighting safety issues on the Deepwater Horizon rig at the heart of the Gulf of Mexico oil spill crisis. A confidential survey of workers on the Deepwater Horizon in the weeks before the oil rig exploded showed that many of them were concerned about …

Online Reputation Management (ORM)

Online reputation management is monitoring your company’s web presence across the internet. It means watching competitors’ websites, keeping up to date on social media mentions, and monitoring what is said about you through the search engines.

The Planning Study: (Part #1 of 3 — Almost Always The First Step)

Want to create a Major Gifts Program, a Bequest Program, a Special Event, a Recognition Program, a Capital Campaign ?? The most important information you’d want to have is whether your (prospective) constituents/donors will agree with what you want to do, and what would motivate those folks to want to support and/or participate in your …

I/O Psych link with Performance Improvement

When I went back to college to get my BS and MS degrees, I was looking for something I would fit into. I choose psychology with a concentration on behavioral analysis. Then I was looking into MS programs, and social work seemed to be calling my name then I remembered a course in I/O Psych …

Caring Enough to Confront

You may have experienced toxic people in your work and aren’t sure how to deal with it. A coaching colleague of mine, Pat Farrell, works in this realm with nurses. I’ve known Pat for several years since we share a mission to support people working and living with passion and purpose. This week, I want …

Man Declared Dead too Soon

[This is a guest post by Dave Statter, who recently retired from the broadcast news business and now consults to public safety agencies on media matters. It provides readers with several excellent lessons about crisis management.] When PGFD paramedics misidentified flesh eating bacteria and related signs as decomposition following death (despite a Glenarden, Maryland man …

Coaching Tool – Relationship Mapping to Strengthen Relationships

The strength of your relationships is critical to your professional success. My coaching clients find value in Relationship Maps, a tool to help them cultivate and enhance important relationships. The Relationship Map serves as a dynamic visual representation to assess relationship gaps. You can create your map by placing your name in a box in …

How to Turn a PR Disaster into a PR Victory

You’ve heard of the NIMBY syndrome, Not in My Back Yard. It’s never pleasant when its symptoms are first detected and it’s usually around the building of new housing that might include public housing units, or a home for the mentally challenged, a halfway house or something similar. There are plenty of examples in any …

Case Against Business Planning

One of the hallmarks of good business planning is being open to disconfirming information. Now let’s apply that principle to the decision on whether to do business planning itself. We think it’s a good idea, but maybe we’re wrong. Maybe it’s OK to do what most business owners do all the time: just wing it, …

F is for Fun

Fun at work can take many forms depending on the organization and the individual. Take my husband and me for example. This week we both had fun at work. Outward Fun His fun came through a quality and teambuilding conference he attended. One evening after dinner together they all went go-cart racing. He had a …