Submitted by Guest Writer, Antonio Centeno President, A Tailored Suit The Effect of Clothing on Training – How to Dress Professionally for Successful Training The direct relationship between clothing and a person’s state of mind has been observed for thousands of years. To see this in practice, simply look at how militaries, hospitals, and religious …

The Belbin Team Inventory, also called the Belbin Self-Perception Inventory or Belbin Team Role Inventory is an assessment used to gain insight into an individual’s behavioural tendency in a team environment. It was devised by Dr. Meredith Belbin to measure preference for the nine Team Roles discovered whilst studying numerous teams at Henley Management College. …

Recognize the bad stuff too! How to make the good words even more meaningful for Reward and Recognition in your Call Centres A friend emailed me the other day and suggested that we could make our words even more meaningful by effectively dealing with issues and concerns. He said ‘Even if you deliver recognition perfectly, …

Before you start the hunt for the right social media marketing firm, gather your management team together and focus on articulating your offline marketing and sales goals FIRST.

Leadership is the key factor in any capital campaign – leadership that energizes the process from its onset. So, to start a campaign, the first donors must be Board Members. These individuals must set an example with their level of giving so they have the credibility/leverage to solicit the other Board Members and so they …

Greg Law is a long time friend and one of the many people awakening now on our little planet. Greg has worked as an I.T. person most of his life, while quietly offloading a very persistent ego. He hopes to interest medical researchers in making the egoectomy procedure the next big thing in medicine. He …

Do prepare your speakers with all the information you can about the conference, including theme, size and organizational expectations. Don’t let speakers assume it’s business as usual. Sometimes, those of us who speak or train need reminders that we shouldn’t assume too much either. I recently had the pleasure of speaking at a conference, and …

I read an article today about an Executive Director of a non-profit in the District of Columbia, who is charged with embezzlement of $506,000. The man is accused of using the organization’s debit card to make withdrawals of cash while on personal cruise holidays and when out gambling. This blew me away. In my many …

This blog post explores the use of detailed board minutes and the risks of inadvertent disclosure.

Strategy-making begins with an idea. Without a guiding idea there can be no sense of direction. Yet many articles and books about strategy do not address a most important matter: how to generate ideas. To conceive the essential set of ideas that we call strategy, the strategist must understand and master the art of the …