Actions speak louder than words during a crisis The way your organization communicates during a crisis is important, but how it fixes the underlying problem will be what determines its reputation in the long run. Those that choose to merely give lip service to an issue are playing with fire. In a quote from a …

My post this week is based on ideas explored in my forthcoming book, Staying Grounded in Shifting Sand. I have a chapter on the ‘Power and Meaning of Money’ because I believe if you don’t fully understand the role that money plays in your life, you won’t be able to align fully your values and …

Think hard work is all you need for career success? Jeffrey Pfeffer, at Stanford University Graduate School of Business disagrees. In his latest book, Power: Why Some People Have It and Others Don’t, he argues that what you need to succeed in the workplace is, above all, power. He was asked in an interview with …

The club “leader” sets the pace, and invites others to join his/her Club – with an understanding that they are expected to give at a specific (major gift) level, and participate in specific activities. Not everyone who gives at that (specific) level is invited to be a club member … we are talking about club …

Since best practices are implemented to reduce process induced risks, I should audit practices to ensure the process will impact positively on my project results.

Widespread use opens new crisis communications possibilities As a culture, we started becoming more aware of the power of social media during times of crisis, like when the Iran election in 2009 caused a furor, both on the ground and on Twitter. More recently, the Internet and social media played an important role in spreading …

If you are interested in the theories of business strategy covered in the blog post below, you may want to read Henry Mintzberg’s excellent book, Strategy Safari: A Guided Tour through the Wilds of Strategic Management. For example, Mintzberg and his co-authors provide a more lucent (and compact!) description of Michael Porter’s Five Forces Model …

By Jay L. Tapper, Guest Writer Your level of fitness will influence the effectiveness of your coaching. Exercise, nutrition, and rest play a major role in providing the necessary mental and physical energy for you to be at the top of your game with your clients. Prolonged positions and repetitive motions (sitting at desk, computer …

“Hey, I got an HR question for you.” This is a statement I hear often. In most cases it either involves a scenario description followed by, “Is that legal?” In my experience, most of the scenarios I hear come from bad workplace conduct, behavior or policy and are not illegal. A recent blog post by Donna Bellman breaks down the top ten employment laws that you think exist that don’t.

How do you social media tools and tactics that ‘fit’ your company? Start with a great social media STRATEGY.