Three crisis pros bring their expertise right to you The Crisis Show is coming to you live every Wednesday at 7 EST/4 PST! Combining the talents of three top crisis management professionals, Jonathan Bernstein, Melissa Agnes, and Rich Klein, the show aims to cover the hottest topics in the field each week. One bonus of …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Thoughtless design leads to crisis for Adidas When it comes to business, it’s essential to have the ability to step back and look at decisions or products from an outsider’s point of view. If you don’t, being part of the internal process could blind your entire organization when it comes to potential negative reactions to, …
The goal of the study is to develop a better understanding of successful strategies for nonprofits to engage millennials. Because it included both surveys and focus groups in Indianapolis, Seattle, and Washington D.C it has both breadth and depth.
It’s about being prepared When a crisis is hot, stakeholders want information. It doesn’t matter if your main office is sitting under 10 feet of water, people are going to expect responses both on the phone and through Twitter, and they will count on an explanation being posted to your blog and Facebook wall in …
Don’t let confidential information slip out! As a spokesperson, the last thing you want to do is drop confidential information in a public forum, especially if you happen to be speaking on behalf of the U.S. military regarding something like, ohhh…international spying practices. When the commander of United States Special Operations in South Korea, Brigadier …
Learn crisis management from the pros Tonight marks the premiere of The Crisis Show, a broadcast featuring the talents of Bernstein Crisis Management president Jonathan Bernstein, crisis/litigation expert Rich Klein and social media pro Melissa Agnes. Together, they will take a look at the major crisis management cases of the day, provide an overview of …
Editor’s Note: If you don’t want to see an un-PC and offensive-to-women image that we didn’t create, don’t read further. Who left that guy in charge? It only makes sense, if you’re launching a new product at a major industry expo, you want a nice shot of it on Twitter. This is commonplace, and indeed …
