Sections of this topic

    What is Marketing? What is PR?

    You’ve likely heard it before – in the digital world, “The lines have blurred between Marketing and PR.”

    What does that mean? How have the lines blurred? In order to answer these questions, let’s take a look at the OLD versus the NEW rules of Marketing, as proposed by David Meerman Scott in his bestselling book, The New Rules of Marketing and PR.


    The OLD Rules of Marketing

    The message was delivered ONE-WAY, and CREATIVITY was the secret sauce that commanded the audience’s attention. Among the fundamental concepts of the OLD marketing paradigm:

    • Advertising was the core tool
    • The advertising message was generally crafted to appeal to the masses
    • Advertising INTERRUPTED the audience with a one-way message
    • Advertising engaged campaigns for a defined time period
    • Creators focused on creativity – and award-winning campaigns
    • Advertising and PR were different specialties, run by different people

    The OLD Rules of PR

    The ultimate goal: Spin a press release to capture reporters’ attention, then get a clip of the story, to show that the message was viewed by the audience.

    • Media comprised the toolbox, in order to get the message out
    • A press release was the core tool
    • Only significant news commanded the attention of the media
    • It was all in “the spin” (or HYPE!)
    • Quotes from third parties were an important element of a press release
    • Press releases were meaningless unless a reporter decided that it was worthy of a story

    The NEW Rules of Marketing and PR

    Since the internet is now one huge publisher, ANYONE can learn how to create compelling messages and publish them. Getting found online is the science and art. A few of the new rules include:

    • People don’t want “spin” – they want authenticity
    • People don’t want to be interrupted anymore (it’s now called SPAM)
    • People don’t want to be ‘told’ (push marketing), they want to be heard
    • People want VALUE (content), which develops relationship and trust
    • Marketing and PR can reach niche audiences online in a wider variety of ways
    • Content is KING, and stays online, with no end to the campaign

    The New TOOLS of Marketing and PR

    It’s no longer TV, radio, newspapers, magazines, direct mail, etc. Meaningful, valuable CONTENT is the vehicle that captures audiences’ attention. It is now found on:

    • Websites
    • Blogs
    • Microblogs (Tweets)
    • Social Media platforms (,, etc)
    • Article Directories
    • Videos
    • Podcasts
    • Etc, etc etc!

    What new marketing rules and tools have worked for you?

    For more information, see the full article, NEW RULES OF MARKETING & PR


    For more resources, see our Library topics Marketing and Social Networking.

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    ABOUT Lisa M. Chapman: With offices in Nashville Tennessee, but working virtually with international clients, Lisa M. Chapman serves her clients as a business and marketing coach, business planning consultant, and social media consultant. As a Founder of iBrand Masters, a social media consulting firm, Lisa Chapman helps clients establish and enhance their online brand, attract their target market, engage them in meaningful social media conversations, and convert online traffic into revenues. Email: Lisa @