See Challenges in Consulting to Small Organizations (Part 1 of 3) and Challenges in Consulting to Small Organizations (Part 2 of 3). 8. The focus of consultant projects can change frequently. Smaller organizations, like larger organizations, are dynamic and complex. New and different problems can arise at any level in the organization. However, in smaller …

See Challenges in Consulting to Small Organizations – Part 1 . 5. The organizations are often too small to justify or pay for expensive outside advice. Even when struggling with recurring issues, many small organizations hesitate to spend money on what is seen as diverting valuable dollars from sales and services. So when they do …

Small organizations are often like small families, with all of the ensuing dynamics and challenges that we encounter in families of our own. This presents special challenges for consultants when working to help leaders of these organizations to solve problems and learn at the same time. However, this also presents opportunities for the consultants who …

I started my first coaching groups in 1983 and since then, have worked with 100s of groups and taught hundreds of others how do design and coach/facilitate the groups. I’ve also read much of the literature about group and team coaching. Here are some of my lessons learned — sometimes painfully. 1. The most important …

Every business faces continuity issues at some point. Whether it’s a natural disaster or a break in the supply chain, these events can be devastating. One type of crisis that can impact any business is a public health scare. We always say one of the best ways to reduce the impact of crises is to …

We don’t always realize it, but sometimes we are being told what to do visually. Take these as examples: • A zebra crosswalk on the road – we know to walk within the zebra crossing. • A sign of a bicycle – we know the lane is a bicycle path. • A light switch- we …

As we clarified in Parts 1 and 2 of 3, if your clients don’t participate in the consulting to improve their organization, then you are faced with the dilemma: “Should I just do the work for the client, or should we keep slipping deadlines in the project”. However, long-lasting change will not occur in their …

If you are presenting, odds are you are using your laptop either to walk the listeners through content in a small group, or projected on a screen to a larger group, or online when speaking with a virtual group. It’s just how we present these days. But so many people stumble over the technology, which …

Looking at one of the groups most impacted by negative online reviews Over the past year we’ve seen a huge rise in issues related to online reputation for medical professionals of all kinds. The number one problem we see is that medical pros simply aren’t managing their online reputation at all, often allowing issues to …

Bernstein Crisis Management is proud to share the American Veterinary Medical Association’s (AVMA) announcement of two new services created specifically to serve its members – the DVM Cyberbullying Hotline and DVM Reputation Guard. Here’s more info on the first-of-their-kind programs from the AVMA’s official release: ​Two new tools, a service reputation management and cyberbullying hotline, …