Think back to the last time your organization ran into an ugly situation that was resolved before it became an actual crisis. When things died down did everyone breathe a big sigh of relief and head back to work, or did you stop to ask yourselves “How could we prevent this next time?”. Chances are …

Time to change your Twitter passwords! A warning that all users should change their passwords came from Twitter itself after it was revealed that user passwords were stored unencrypted on company servers. Though at this time there’s no indication your passwords were shared with anyone outside of Twitter, employees did have access to these unencrypted …

Editor’s note: Thank you to Kamy Anderson for sharing this post about the importance of regularly reviewing your business continuity plan. A business continuity plan is a must-have in today’s ever-changing and volatile market. A carefully and strategically devised business continuity plan has one sole purpose – to ensure your company’s continued existence, even after …

Cyber crimes are one of the leading causes of modern crises Cyber crimes come in many shapes, including data theft, ransomware, insider leaks, and impact targets spanning from single individuals to the largest corporations on the planet. The folks at the Best VPNs Blog shared an infographic, titled “77 Facts About Cyber Crimes One Should …

“Those who cannot remember the past are condemned to repeat it.” The quote is famous for a reason! Plenty of folks have come before you and made mistakes so that you don’t need to. Fortunately, Jonathan Bernstein has laid out a convenient list of the biggest mistakes crisis communications. Learn them, know them, and avoid …

[Editor’s note: This guest post comes to us from Renée Denier. To submit a guest post, email erik@bernsteincrisismanagement.com] [Infographic] Are Businesses Too Confident About Cybersecurity? Between constant headlines of cyber breaches and attacks, the stakes have never been higher when it comes to the financial and reputational fallout of poor business cybersecurity ideas and preparedness. …

Meat lobbying group Meat & Livestock Australia (MLA) has created controversy thanks to an ad depicting the Hindu god Ganesha enjoying a lamb dinner. Hindu communities in Australia and abroad have begun petitions and official protests of the ad because Ganesha is never depicted eating meat, something which the MLA should have discovered before it …

Keeping your crisis management skills sharp means constantly learning from your own experiences, as well as the experiences of others. We spotted this MarketWatch breakdown of 20 different CEO apologies – some good, some not so much – and thought it a great learning resource to share with you all. ——————————- For more resources, see …

Today, thanks to the internet, you all have a vast array of crisis management and media training resources at your fingertips. One of our favorite sayings is, “Every employee is involved in crisis management, whether you want them to be or not”. It’s true, and it’s one reason why we’ve made a selection of free …

While some crises come out of the blue, and every crisis management effort involves some form of in-the-moment adaptation the vast majority can at least be predicted in terms of category. For example, every organization should have plans in place for a category of events titled “natural disaster”. You don’t know exactly what that disaster …