As mentioned in two previous posts, the paper trail seems to be a concept widely understood by individuals in multiple organizations. The concept is a reality for many and represents how the competing interests in organizations can work against the common goal of the company and its employees.

It’s an honor to be co-hosting this blog with Linda and we look forward to exploring this meaningful topic with you! Linda shared with you her insights on what spirituality at work is and I’m going to do the same. As I’ve been studying and living out this topic for the past 15 years all …

Way too many social enterprises are way too undercapitalized. They don’t have the cash on hand to make rational spending decisions on staffing, inventory, professional expertise, marketing, and so on, to grow their venture. Their tendency is not only to go cheap, but to go without for things they desperately need to turn their social …

It's generally accepted that team based working is preferable to individuals serving a single line manager, but what evidence supports this?

There is a wide and ever growing variety of theories to explain the concept and practice of leadership. I will provide a brief overview of the more dominant or better known theories. It is important to note that this submission attempts to provide an overview of leadership theories versus models. I view models as attempts to functionalize the more theoretical aspects of leadership and make them easier to put into play by organizations and consultants. This is, in and of itself, an important activity.

Peter Block, in his book, Flawless Consulting, suggests that certain goals and assumptions always be primary for consultants, that is, for individuals working to help people, but not having authority over those people. He suggests the following goals and assumptions. Primary Working Goals of Consultants 1. Establish a collaborative relationship with your clients As a …

1. Be clear on your objective: Most coaches have an area of expertise such as: career, entrepreneurs, life, executives, financial, or branding. Match your goal with the coach’s expertise. Ask the coach about their limitations –do they coach clients with your needs? 2. What are the coach’s qualifications? Is the coach certified and by what …

The center of the flower provides an offering of nectar for the bees to use. This nectar gives life to other plants. Similarly, we make contributions to the well being of others and the world at large through our service. When we work spiritually we provide our gifts as an offering so that we make …

Let’s be clear: if you’re not measuring any part of your service delivery, you are missing a huge opportunity to improve, grow or even save your business during these scrutinizing, tight economic times. The challenge with specifying key indicators is that not all businesses will use the top customer service metrics. For example, a retail …

Financial Imaginations and Business Planning Dreams Every business plan has them, and they belong in the fiction section of the library. Like romance novels, you can usually see what’s coming: we’ll lose some money in the first year, approach break even in the second year, and then (gasp) become profitable in year three. And the …