Professional Development/

Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Shocking footage shows the coach shoving, and throwing balls at player’s heads Rutgers University is facing major crisis management after a video showing men’s basketball coach Mike Rice hurling basketballs at players’ heads, shoving, yanking collars, and screaming homophobic slurs was broadcast on ESPN’s “Outside the Lines” this afternoon. Video of Rutgers practices from the …
Unprecedented attack demonstrates the dangers that lie ahead Around the world, ‘net users are experiencing slowed connections as a result of what may be the largest cyber battle to date. Spam fighting group Spamhaus has been facing an extended and incredibly powerful DDoS attack from Cyberbunker, a Dutch web host recently blacklisted for hosting a …
A Crisis Communication Management Method, Faked Out Good crisis management means always verifying sources Tools for generating iPhone messages have become incredibly popular for creating funny memes to be posted on social media, but until we saw a recent post on the SteamFeed blog we weren’t aware that there is now a tool that replicates, …
A focus group is a moderated group discussion that focuses on particular topics of interest. Moderators lead focus groups and usually follow a discussion guide of open-ended questions. Here are some tips for planning for focus groups in program evaluation, gleaned from my reading of Richard A. Krueger’s and Mary Anne Casey’s excellent book, Focus …
Strong policies are the only way to protect yourself from backlash over employee conduct You’ve probably heard about the Adria Richards “public shaming” mess already, but for those haven’t here’s a recap. At developer conference PyCon, well-known developer evangelist Adria Richards overheard a pair of male attendees from gaming company PlayHaven making what she took …
[Editor’s note: In this guest submission, Jason Snyder, VP of WordWrite Communications, explains why it’s critical for hospitals to invest in crisis communications and reputation management planning, especially in this period of healthcare reform.] Hospitals, rife with risk, need a crisis communications plan “As long as they spell my name right.” There are plenty of …
Seems obvious: of course prior business experience is a big advantage when starting a social enterprise. But now there’s evidence that this might not be correct. Research suggests that LESS experienced social entrepreneurs were MORE successful (in terms of revenue and social media network) compared to their MORE experienced colleagues. And the WORST performance came …