Editor’s note: We don’t usually cross-post between our two blogs, but given recent events we feel it’s important for the following to reach as many eyes as possible. I know something about terrorists. From 1972-74 I was part of a US Army counterintelligence operation that successfully infiltrated a front group for what became known as …
Professional Development/
Organization Development
From dozens of suggestions in the npEnterprise Forum, our social enterprise social media site, here is our: TOP 10 SOCIAL ENTERPRISE SOUND BITES Social enterprises are businesses that: Use the marketplace to solve pressing social problems. Have a primary purpose to do social good. Serve the common good, making money while solving social problems. Are …
When it rains, it pours. Just ask Crisis at Carnival management team. In yet another blow to Carnival Cruise Line’s barely-standing reputation, a CDC report detailing the failure of the ship “Fascination” to meet cleanliness and food service standards is making the media rounds. Here’s a sample of what’s being said, from an ABC News …
Claiming ignorance is not good crisis management As a consumer, how much confidence would you lose in a company if they couldn’t tell you where they picked up 50,000 tons of meat? The Dutch suppliers being questioned in the latest horsemeat development may as well be saying, “hey, we’re either lying to you or horribly …
View things through your audience’s eyes and gain valuable crisis communications insights It’s become fairly accepted that, when found to be in the wrong, organizations should explain what happened, how they plan to set things right, and how they plan to prevent the same issue from occurring again. One critical factor that’s often missing, however, …
The notion of “scale” gets a great deal of attention in the social enterprise world. It seems to suggest fast growth from taking a successful model to expanded size, locations and social impact, all at warp speed. Social capital, business competitions, even funders often talk about scale as if it were the ultimate goal for …
Nearly 11 million pounds of frozen foods pulled from shelves According to USA Today, Rich Products has called for the recall of nearly 11 million pounds of frozen mini cheeseburgers, sandwiches, quesadillas, pizzas and other snacks sold under the Farm Rich, Market Day and Schwan’s brands because of potential E. coli contamination. So often when …