Don’t wait until you’re forced to do the right thing Volkswagon is the latest organization to be pushed into action by an investigation from China’s state-run TV broadcaster, China Central Television. While reports indicate that Chinese investigators have been looking into issues with gearboxes from several German automakers since around this time last year, VW …
Professional Development/
Organization Development
Issues with three more ships raise serious crisis management concerns Just as Carnival escaped its position at the top of the news cycle following the drama surrounding the lengthy Triumph tow, another of its ships, Elation, reported steering issues and was escorted back to a nearby port by tugs. At that point, Carnival execs had …
Shady investigative practices land Harvard in need of crisis management Digital privacy is certainly a hot-button topic these days, as Harvard administrators quickly found out after its search through archived emails of 16 resident deans not only without permission, but without any notification, raised a ruckus, creating a need for crisis management. Harvard did issue …
Reputation management is a cornerstone of business, regardless of how big you get Google will pay a $7 million fine to settle a multistate investigation into a snoopy software program that enabled the Internet search leader to intercept emails, passwords and other sensitive information sent several years ago over unprotected wireless networks in neighborhoods across …
Mentoring doesn’t have to be based on tutoring, leadership development, careers or some other focused goal. I do and like that kind of mentoring too. But this bonding with girls that I have so much in common with and yet have differences with has something so special about it. I can’t find the few words to capture it. But we cross generations, cultures and economics and explore our common experience. They are interested in our past and we are interested in their future. Colleges and careers enter into easy conversation – not formal counseling.
Strong communication is an essential ingredient for crisis management Merrie Spaeth’s BIMBO Awards nominations never fail to provide perfect examples of what NOT to do when speaking to the media. In fact, it certainly looks like foot-in-mouth disease is making the rounds again because this month brings us quite a few displays of poor communication, …
[Editor’s note: In this guest post, Don Martin, president of Don Martin Public Affairs, outlines the dangers that arise when legal and PR don’t work together, as well as the benefits to be reaped when they cooperate.] In most corporate situations or crises the inevitable question arises about which role is paramount — the legal …