Anything that assists in staying on top of this incredibly fast-moving medium is an asset Think you’re up to date on the social web? This broad term has come to envelop an incredible number of services and platforms, many of which we use every day. A vital part of being a successful businesses these days, …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
The retailer needs Hallmark’s crisis management after changing classic song lyrics for the 2013 Keepsake ornament With every holiday season comes a new set of crises, and it looks like we’re seeing our first major Christmas-related reputation hit. Hallmark is taking a ton of heat online due to the ornament shown below, part of its …
“Anonymous” Twitter Accounts are not so anonymous anymore Think using that “anonymous” social media account to trash your job, boss, and coworkers isn’t putting your livelihood at risk? You might want to consider again after hearing this story, from a USA Today article by David Jackson: President Obama’s staff has unmasked and fired a national …
Protecting your reputation should be a prime crisis management concern We’ve been discussing the impact online reputation has on your organization, and why protecting it is a key component of modern crisis management, a lot recently. That’s why this infographic covering the do’s and don’ts of online reputation management, from MDG Advertising, caught our eye. …
Did Allstate really try to crash its own Twitter account? Typically, having one of your web pages crash in the middle of a promo is a bad thing, but Allstate actually wanted its @Mayhem Twitter feed to crash as part of a recent social media promotion. If you’ve seen an Allstate commercial recently then you’ve …
Princeton Clears Crisis Management Hurdle in Meningitis Outbreak University shows how fast you can find a solution if the need is dire A meningitis outbreak is stirring up concern among Princeton students, faculty, and their families. This isn’t your typical meningitis C, but the far more dangerous bacterial meningitis, which actually kills at least 1 …
Rob Ford: The Cost of Failed Crisis Management Once in a great while, someone is beyond help when it comes to reputation. You may recall the story we covered early this past summer where we discussed claims from two media outlets that they had seen a video of Toronto Mayor Rob Ford smoking crack cocaine …
