Professional Development/

Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
This is one award you DON’T want to win! We used to be able to make fools of ourselves privately, but social media has made it painfully easy to self-destruct publicly. That’s why we created the Weiner Awards – to educate through entertaining, and hope others learn from the examples set by the Weiner winners. …
Social media is more powerful than you imagine Social media is a big, big deal. If you don’t believe it, then you’re hamstringing your own crisis management ability. Still have doubts? You won’t after you check out this Frugal Dad infographic detailing four high-profile cases where powerful organizations were forced into change by the actions …
Fantastic use of technology to protect both humans and sharks from unwanted interaction How great would it be if dangerous animals could give everyone a heads up before they headed into an area shared by humans to do their thing? That’s the question the Surf Life Saving Western Australia program aims to answer with its …
Late deliveries meant angry customers for the two major package carries The days surrounding Christmas see, hands down, the most package deliveries of the year, most of which are delivered by the two major carriers – FedEx and UPS. This year, both took a major battering in the reputation department when an overloaded system resulted …
The park’s PR team is sure to be blubbering after it’s revealed someone tried to tip the scales on an Orlando Business Journal poll The Orlando Business Journal has busted SeaWorld making a whale of a crisis management mistake – stacking an online poll that asks whether the “Blackfish” documentary has changed readers’ perception of …
[Editor’s note: The following post was shared with us by colleague Rene A. Henry, author, journalist, and business expert] Major banks should thank Congress for replacing them at the bottom of the list the American public least trusts and respects. But it seems whatever they continue to do, most can’t seem to get it right. …
Leaving room for confusion is a crisis management mistake Not having clear policies, and training your employees on what to do when a situation falls “outside the box” can create a need for crisis management. A historic Cincinnati cemetery found itself in a pickle after initially allowing, then removing, a headstone featuring a seven foot …