Will the uproar from NASA and the family of astronauts on the mission force the singer to change her song? We all know pop stars like to use shock value to pump up sales, but a song from Beyonce’s latest album has crossed the line and ticked a lot of people off in the process. …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Competent, confident, and compassionate – the Three C’s of Crisis Communications Renown Regional Medical Center was the scene of a tragic shooting incident last month when a man calmly walked into a doctor’s office and fired, killing two and wounding two more. As the scene of the crime and a large area service provider, Renown …
Does your crisis management planning include cyber crime? Every year brings new threats to the forefront, and according to experts 2014 is going to see an explosion in the number, and severity of, cyber attacks. If your crisis management plans don’t already include the possibility of data theft, systems being held ransom, or even completely …
Could false reviews be hurting your business? A new study is shedding light on the shady world of Yelp review fraud, a topic that’s coming up more and more frequently as the importance of online reputation works its way into mainstream thinking. Harvard Business School’s Michael Luca and Boston University School of Management’s Georgios Zervas …
Earlier this month, the Stanford Social Enterprise Review published a brief article entitled “The Rise and Struggles of Social Enterprise in 2013.” Here are some of the highlights:
Social media has changed the face of disaster response in a big way With its unparalleled reach, shareability and ability to be accessed from almost anywhere, social media has become the go-to tool for crisis management the world over. Just have a look at this infographic, from the University of San Francisco, describing how social …
MSNBC Crisis: Another Host Under Scrutiny Is there an epidemic of bad behavior in the network? A crisis management strategy that the media must give attention to. MSNBC TV hosts have been creating loads of reputation issues for themselves recently. From Martin Bashir’s resignation following nasty comments, he made about Sarah Palin on his show, …