Evaluation is not just for the trainers and learning professionals, it’s for the adult learner, the middle managers, and everyone involved in the process of training and development – Even more important, in today’s recession, training is, unfortunately, one of the first areas in a business to be trimmed or cut. So we have to have an effective instrument for measuring post-training, showing the people who “hold the purse strings” the value training and development plays in organizations.
Instruments including feedback, Donald Kirkpatrick’s training evaluation model, and Bloom’s taxonomy of learning domains are invaluable in post-training evaluation. Here is a that you may want to look at to explore more evaluation tools http://www.businessballs.com/trainingprogramevaluation.htm#workplace_training_evaluation – there are free instruments you can look at too.
Learners and trainers alike benefit from an evaluation at the end of the training, it is a reinforcement for both parties. As we end the training remember to try and be positive and give constructive criticism try and show the positive outcomes and if there are negative outcomes discuss these in a positive manner.
There are several ways to evaluate training from surveys, interviews, performance reviews, etc. One important thing to keep in mind is follow-up, make sure each training is followed up at intervals of 3, 6 12 months, and depending on the extent of the training you might want to follow up at 24 months. (This could be useful when doing an ROI).
There are many websites that can help provide templates and such for evaluation just google instruments used in training evaluation and there you go!
Happy training and comments, concerns, and guest writers are always welcome.
For more resources about training, see the Training library.