When Southwest Airlines said that it's important to them that staff have fun at work did anybody believe them or did it just sound like more corporate mission statement jargon?

It has often been said that there is no place in the boardroom for a director who does not understand the business. Now we need to consider if there is room for one who does not understand internet enabled connectivity. Directors need to understand both the risks and the opportunities presented by the internet in …

Most employees in companies today are all too familiar with the concept of the performance review. Just the mention of this often dreaded occurrence of discussion with one's supervisor where they get to critique every move you've made during the year while you sit ideally by is sure to send negative feelings throughout the mind's of employees everywhere. The performance review generally has a similar effect on managers and supervisors as well. So why is this performance review so dreaded and loathed by many?

You’ve heard of the NIMBY syndrome, Not in My Back Yard. It’s never pleasant when its symptoms are first detected and it’s usually around the building of new housing that might include public housing units, or a home for the mentally challenged, a halfway house or something similar. There are plenty of examples in any …

Public relations tips are often about telling your story to the media. But what about the people who work for you? Making news begins at home. It’s possible to send a strong new message to the press that covers your industry, or your company if you’re a big player. But is your message to the …

Jeff Jarvis’ latest book ‘What Would Google Do’ envisions the ways in which running businesses the way Google is run would change industries. It is impossible to read this book without having a few innovative ideas of your own. It got me thinking ‘What would Google do if they regulated boards or designed corporate governance …

How many of you work in a CYA environment? I’m guessing many of you are nodding yes. Well – it all depends on perspective. What if CYA didn’t mean ‘Cover Your Ass’ but rather ‘Choose Your Attitude’. How different would your workplace be if people really got it that they alone are responsible for how …

Looking for additional ways to get exposure for what you do? Consider writing op-ed pieces or opinion or editorial essays — commonly known as an Op-Ed piece. Most business sections of the daily and weekly papers have such a space and welcome contributors who know what they are talking about. The trick is to provide …

Have you ever noticed that the day before you leave for vacation is your most productive day of the year? From my perspective here are some reasons why we become “super efficient”. I suggest these strategies to my coaching clients who are getting ready for vacation – I trust they will help you, too. Focus …

Here’s an Example of a Disconnected Conversation A couple of weeks ago, a friend of mine and I were talking about a particular consulting project. We just weren’t connecting in our conversation somehow — I kept repeating my points and he kept repeating his. It felt like we were disagreeing somehow, but neither of us …