“Those who cannot remember the past are condemned to repeat it.” The quote is famous for a reason! Plenty of folks have come before you and made mistakes so that you don’t need to. Fortunately, Jonathan Bernstein has laid out a convenient list of the biggest mistakes crisis communications. Learn them, know them, and avoid …

Comms are falling flat? You could be missing one of these vital components. Today when you have a crisis you’re expected to talk about it. And, if you’re going to talk about it then you’d probably like people to believe you. Whether your effective crisis communications come in the form of a press release, media …

Create a solid foundation for communication in crisis Crisis communications plans cannot be cookie-cutter, but there are certain principles that apply to just about every situation. Get the core bits down pat, and you’ll leave yourself significantly more room to think about incident-specific actions or outside-the-box solutions to the issue at hand. In a simple …

It may get old, hearing the same thing over and over again, but it’s still worth starting a posting with a reminder that “Development” is about relationship building … with the intent that the relationships that are built will result in (financial) support for the nonprofit organization. Development Communications function in helping to build those …

Changes in communication methods means switching up crisis plans As communication methods evolve, so much the strategies and tactics that utilize them. And, so do the emerging threats that develop out of each new service, product, or procedure. Thus, it’s important that those tasked with crisis management are aware of, planning on, and preparing for …

Must-know info about the search giant Unless you’re a statistical anomaly you’re using Google on a daily basis. Whether it’s your homepage, built into your browser, or powering on-site search, Google is everywhere. Alongside (and facilitated) by Google’s rise has been the increase in the impact of online search results. It’s inarguable that positive search …

In Part 1, we described group coaching, starting with a description of coaching and then group coaching. We also listed many powerful applications of group coaching. Basic Considerations in Designing Group Coaching It is very important to customize the design of group coaching to the specific way that you want to use it. There are …

[Editor’s note: In this guest post, Don Martin, president of Don Martin Public Affairs, outlines the dangers that arise when legal and PR don’t work together, as well as the benefits to be reaped when they cooperate.] In most corporate situations or crises the inevitable question arises about which role is paramount — the legal …

For local charities that want to apply to the CFC as an independent local charity (and not as a member of a federation), for most of the more than 200 regional CFCs, the applications are accepted between late February and the end of March. Each local CFC sets its own specific application deadline, and the …

The question was asked, “Can anyone tell me what characteristics make a publication a good development tool? What can I do to begin to pull together the various publications so that they help garner parent, student and donor support and further the continued growth of the school?” First must come the understanding of what development …