I’m compelled to add a p.s. to one of the people I highlighted earlier, Immaculee Illibagiza. (If you haven’t read that one yet, please do for more context on her. Click here.)A few weeks ago I had the privilege of learning from and meeting her when I went on a retreat in MN. She is …

Last week’s blog described the information you need to develop a pricing strategy. Today we’ll talk about several kinds of pricing strategies that are commonly utilized.

When leading Adaptive Change, you have the opportunity to design the journey initiated by Destabilizing Events so that you can reach the future you desire. Because the actual path you take is unknown and can’t be predicted your leadership provides direction but you cannot control the process. As each person, team, or division moves through …

Your next project involves implementations here as well as in other countries. Are congratulations in order? Or are condolences more appropriate? No doubt installations in other geographies come with their own inherent set of challenges. Currency fluctuations; centralized versus local procurement; languages; time zones. And those are even before considering difficulties due to the particular …

The events of last week remind us that VUCA (volatility, uncertainty, complexity, ambiguity) lives just under our radar screen and can catapult us from the status quo into radical change instantly. Like the 2008 economic crisis, events of this magnitude create unavoidable systemic strain that threaten to tear organizations, even countries, apart. As leaders, we …

A recent discussion on the npEnterprise Forum (the global social enterprise listserv) revealed several key points about social franchises owned by nonprofit organizations. First, and foremost, they rarely succeed in meeting the nonprofit’s goals.

I have to admit that I have a conflict of interest here. All four of my kids have attended Maimonides School in Brookline, Massachusetts. But the story below from boston.com is a good example of how we can instill values in our kids in ways that matter…to them and to us. In the last girls’ …

I read an article today about an Executive Director of a non-profit in the District of Columbia, who is charged with embezzlement of $506,000. The man is accused of using the organization’s debit card to make withdrawals of cash while on personal cruise holidays and when out gambling. This blew me away. In my many …

I want to follow-up on my post from last week about taking down your house board by board. Before you can re-build your house, you’re left in the Void. Many people can’t sit in the place of the void. It’s too scary, too lonely, too unsettling. Why is that? Some people resist change (at work …

A professor in grad school used to take pride in humiliating students, presumably to teach the students how to handle tough questions they may be asked about their research. It was a brutal process to watch. Perhaps you work with bosses or co-workers who do this. We run into various sharp objects in our work …