My workers are complaining they have too much to do and too little time to do it. I know we are short two staff people but we are under a hiring freeze. Also I feel, that with economy the way it is, they should be putting in 110%. What can I do? Some people can …

This past weekend I attended a day-long meditation retreat using the mindfulness practice of Thich Nhat Hanh. It felt good to slow down. I enjoyed the simple pleasures of stretching, breathing, sitting and eating in silence. I appreciated the woods, the birds, and the fresh air as we moved slowly through the day aware of …

It seems no one wants to hire an exemplary person, but someone just to do the job. By “exemplary” I mean someone who has more than the obvious talent, education or experience for the job. It’s definitely easier to train an new employee to do the company job, than to discover hidden talents of an …

The CFC Deadlines Are Not That Far Away If you believe that the CFC – Combined Federal Campaign would be a good fit for your charity, both in terms of your mission and your non-profit’s capacity to handle an additional method of fundraising, this posting and the postings on Nov xx and Dec xx will …

Say you’re sorry like you mean it It’s common to make mistakes. What’s far less common is an organization that knows how give a serious and genuine apology. Thankfully for these clueless companies, tech-based business consultant Anne Weiskopf published her “Six Keys to an Apology in Crisis Management” in a SpinSucks article: Address the issue …

In my last post, I discussed the positive effects of gratitude. During this time of Thanksgiving, it is easy for us to be thankful for the things in our life that we love and enjoy. However, how often do we show gratitude and give thanks for the things that were difficult for us or for things that were unpleasant? It reminds of the commonly used notion of Feedback as a gift. As much as it is, it can be hard to realize it when the gift you are receiving is negative or unflattering.

How a dose of negativity can help your organization The natural reaction for most people when they start seeing negative sentiment about their organization arise is panic. Do I respond? Do I duck and hide? And most of all…how bad is this going to hurt? Truth is, the more devoted your stakeholders are, the more …

I am thankful for the opportunity to share what I think is one of the most important topics to society at large, and to the world at large: good, clear, effective communication in public speaking training among us all. I am fortunate to teach at a fairly basic level as well as coach corporate executives …

I’m sure you’ve heard this phrase: God gave us two ears and one mouth for a reason – to listen first, then talk! So, as a leader, how good a listener are you? Many people take their listening skills for granted. We often assume we’re listening and others know they are being heard. But many …

Whenever you meet people for the first time, whether they are audience members, prospective customers or colleagues from other organizations, you’ll want to introduce yourself in a way that creates a positive first impression. Here are some tips on acing this part of your communication.