An old business maxim is “What gets measured gets rewarded. What gets rewarded gets repeated.” It’s worth taking some time to stop and reflect on what you are measuring in your work and life. Think of this exercise as an end-of-year inventory of your inner world, your spiritual supplies. Items you could include in your …

A reader wrote: “I know of an organization where the donor gave restricted funds, i.e., funds specified for a certain program, that the nonprofit agreed to. “The nonprofit has been giving regular reports to the donor, along with achieved outcomes, but the donor suddenly insists that she wants all of her money back. “I’ve never …

A Standard Operating Procedure (SOP) contains a list of steps or directions to follow for accomplishing a particular task. It is a set of approved guidelines consisting of steps that have to be followed from inception to completion. Having an SOP standardizes tasks and eliminates confusion about particular tasks. Up front, an SOP contains the …

However, the most important message he sent, "When the store employees fail to do this one thing (insert most important loss prevention topic), FREAK OUT; but don't FREAK OUT all the time. Only on the big stuff."

(Part 1 of 2 is Benefits of Involving Board in Projects for Change) One of the jobs of the Board is to continuously ensure the high-performance of the organization. Certainly, there can be many perspectives on what “high performance” means, for example, to always satisfy needs of stockholders or stakeholders or to always achieve strategic …

THE BRAIN is wider than the sky, For, put them side by side, The one the other will include With ease, and you beside. Emily Dickinson’s greatest accomplishment, I think, is that she taught us to wonder. In Part One of her series called Life, the poet has us thinking about the vastness of our …

How You Mail Your Proposals Can Make a Big Difference The United States Postal Service is reliable, usually, almost all the time… But what about when they do lose a letter, or more important, your grant proposal? It can happen, and it just did for one of my clients. I was expecting grant notification about …

I recently found a neat website called KarmaTube. It’s like YouTube, only with positive videos of inspiring people and messages. “Karma Tube is dedicated to bringing inspirational stories to light, using the power of video and the internet to multiply acts of kindness, beauty, and generosity.” The website is based on the premise that we …

“We thought we were doing a good job in communicating with our employees. However, a recent survey indicated that over 50% felt frustrated because they were not receiving the information they needed to do their job well.” When there is a communication gap between management and employees, it is usually due to: 1. Ineffective supervision. …

If you’re feeling unchallenged in your present position or an urge to try something new, you may be ready for a promotion to the next level or a different assignment or a special project. Nowadays, it’s up to you to take control of your professional future. Here are nine tips to advance your career. Yes, …