Online reputation issues can be a double-edged sword Not a week goes by recently that we don’t see an organization that’s in need crisis management after releasing a new commercial or web video that is CLEARLY going to press the buttons of one group or another. The latest is an ad, from burger chain Red …

Here are three common dysfunction types I've seen in the meeting room. (Haven't we all?) Let's look at these specific dysfunctions and simple actions you can take to address them.

From a fuzzy idea to a survey to actionable intelligence: How to plan an employee survey to encourage organizational change. Guest Post Written By David Chaudron, PHD David shares his 11 pointers that allow movement from the “Yeah, we need to find out what our employees are thinking” to specific actions based upon the data …

National Safety Month means opportunities to talk about crisis management One of the best ways to strengthen your own reputation is by sharing information your stakeholders can actually use. Events like National Safety Month, every June for those who didn’t know, provide the perfect opportunity, and Staples knows just what to do. Here’s a surprisingly …

Here are some highlights from the recent 2013 Social Enterprise Summit (Social Enterprise Alliance) in Minneapolis:

Many people shy away from speaking about spirituality with their colleagues because of concerns of crossing that touchy line of religion (or politics) at work. In Chapter 4 of my book, “Path for Greatness: Work as Spiritual Service” I address this issue head-on. I frequently start my workshops on spirituality at work by asking people …

Is that often they aren’t too familiar with their responsibilities on projects. That’s a rather sweeping statement you’re thinking and you’d be right. In my experience, senior executives who have committed to funding the project often don’t have the inclination or the time to learn more about project management. And that’s leaving aside the fact …

How do you create your training manual? We have all used training manuals. Some to our dismay and some we wish to keep and refer back to. What makes a good training manual is the relevant information that is supplied and how it is presented. The Technical Writers/Communicators will be the individuals assigned to create …

I recently reviewed a wonderful professional production of URINETOWN THE MUSICAL and then later came home to The Tony Awards Show. (Ironically, the musical is a satire on corporations and government, taking advantage of the people, and multitude of other things not necessary to go into here.) In spite of the subject matter, the experience …

Like it or not, social media is all but guaranteed to play a role in your next crisis. Sure, you could bury your head in the sand and pretend it doesn’t exist, but not having a Twitter or Facebook account won’t prevent your stakeholders from venting about, or attempting to reach you via those services. …