How do you handle change? Changes are not predictable. What happens when changes occur on a project and you have just been notified at the last minute that documents have to be revised, revamped, and need to be transformed to have a different format? Panic sets in. What happened to the change request process? Why …

This is a companion piece to my posting, Who/What is a Fundraising Consultant, from last year at this time. First, simply, a fundraising consultant is not someone who does “it” for you, and s/he is not an insider (i.e., staff, board, etc.). A fundraising/development consultant is (must be) “an objective outsider.” You can, for example, …

Negativity is a slippery slope, a form of failed crisis management. Just last week, we discussed how pro golfer Sergio Garcia’s complaints about Tiger Woods left him labeled as a whiner by both traditional and social media. Apparently, Garcia didn’t have enough negative attention, or PR training sessions, because this week his behavior took a …

…a guest posting by Andrea Kihlstedt Introverts have been in the news for the past year or so. Thanks to Susan Cain’s book about introversion, Quiet, we’re now more aware that those of us who shun the limelight have unique strengths that ought to be honored. What you might still not be aware of, though, …

What would your advice be in this ugly situation? Toronto Mayor Rob Ford is in serious trouble after two separate media outlets were shown video of him (allegedly) smoking crack cocaine with a pair of drug dealers. The Toronto Star published an account of the video, written by the reporters who viewed it, Robyn Doolittle …

You can’t fix a problem in a campaign unless you know there is a problem !! We track progress in a fund-raising campaign to be able to identify problems in time to take corrective action. If at any point in the campaign it begins to look as if the ability to achieve the goal is …

Effective trainers who have nothing to say aren’t really trainers. They may be entrepreneurs really. Quite frankly some have just learned how to make a buck with social media in particular and are good at jingoism. Or, to give them more respect, they could be speakers and even trainers who have sold good training tools, …

Many of my executive coaching clients operate in an environment that is fast-paced with multiple priorities. The work is demanding and performance expectations are high. This “3 Minute Action Learning Time Out” helps them take a few moments to slow down and focus on what they learned from a situation. As a result, they can …

Revelation of decades-long data access for reporters creates reputation crisis While Bloomberg‘s data terminals, which serve up volumes of intricately detailed financial information to Wall Street pros on a daily basis, have enjoyed a reputation as must-have tools, a privacy breach scandal has landed the company in a threatening crisis. Last week, it was revealed …

Directors Dilemma: Unreported Knowledge Winsome is a director of a large listed company. She has a strong track record in M&A advisory work and is now embarking on a non-executive career. She is finding the ‘hands off’ aspects of the role quite challenging as she is instinctively and by training a detail-focused manager. She has …