We have all attended quite a few webinars, events, courses – some very good and some not so good ones. In comparing them, were the good ones due to communicating knowledge well and the not so good ones lacking in communication and knowledge? The good communicator – Prepares for the topic ahead of time. They …

I love the work of Matthew Fox, the expelled Catholic priest. In his book, The Reinvention of Work, Fox suggests the metaphor for work as a “Sacred Sacrament”. He defines sacrament as “a holy revelation of the hidden mysteries of the Divine – mysteries so sacred they require metaphor and symbol if we are to …

“By and large, executives make poor hiring decision. By all accounts, their batting average is no better than .333. That means one-third of such decisions turn out right, one-third minimally effective and one-third outright failures. In no other area of management would we put up with such miserable performance” – Peter Drucker, leadership icon. Every …

Do your crisis management plans include being blackballed by the competition? So-called “black hat” tactics, often effective but unethical, or even illegal, ways of achieving goals, do exist in the world of PR and marketing. While, for the most part, reputable organizations have a policy of not putting shady tactics to work, employees looking to …

Learning how to build great project teams is a skill like any other business tool. The catch phrase: “great leaders are born, not made” really isn’t all that accurate in today’s business environment. Creating good, effective, high performing teams takes practice. What is a high performing team? In today’s business world, it’s not good enough …

Zander has joined the board of a privately owned company that is growing rapidly and has plans to list within the next year or two. He is excited by the prospect of the IPO and determined to do a good job as a director, even though he has no prior board experience. He is finding …

I recently finished a government grant proposal that had only a two-week deadline. Of course, it required many hours, day and night, and over the final weekend to complete. And, as you may have guessed, it was submitted at 2:00 am on Monday. It would be nice if I could take sole credit for this …

Take steps to avoid this preventable crisis The focus on content creation as the new, must-do form of marketing has resulted in an incredible number of completely involuntary copyright infringements across the web. Even experts who literally work with web content every single day are running into foul territory! For proof, look no further than …

In Garrison Keillor’s fictional community of Lake Wobegon, “the women are strong, the men are good-looking, and all the children are above average.” As it turns out, this depiction is not limited to Lake Wobegon. One of the most documented findings in psychology is the average person’s ability to believe extremely flattering things about him …

Ignoring the 24/7 nature of social media is asking for trouble Neglecting the fact that social media crisis pays no regard to standard business hours led to embarrassment for Qantas Airlines after a pornographic image sat on its Facebook page for some seven hours, only being removed after a child spotted the pic and brought …