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Manage Less to Manage Better

If I was a fly on the wall what would I hear your employees say? Would it something like this? “He won’t allow me to make even the simplest decisions. She has to sign off on everything. It’s hard to do my job because there’s too much red tape.” Is it possible your staff is …

Dual Roles: Board President and Paid Executive Part 2

(Guest post from Hank Lewis.) An email said: My organization is 2nd in my life only to my family. I also feel responsible for the integrity of the organization and for protecting it from changes that would endanger that integrity. This organization works to create programs that bridge educational gaps between and about indigenous cultures. …

How Many “Hats” Can A Nonprofit Professional Wear?

I have found it necessary, far too many times during my years in the nonprofit professionals’ world, to face/deal with the nearly impossible challenge of helping an organization maximize efficiency and effectiveness when a single person is required to be the executive director, the fund-raising development professional and the marketing/communications/PR professional … all at the …

Q is for Quiet Audiences (Part 1)

During your presentation you ask a question…nothing. You crack a little joke…crickets. You start to sweat a little. What is happening? Is this a hostile audience? Did you just offend someone? Is there something in your teeth? Before you go into a tailspin of doubt and worry, ask yourself if it is possible that you …

Travelocity’s Good Deed Goes….Punished

Sarcasm becomes reality for Travelocity The old, sardonic phrase “no good deed goes unpunished” isn’t exactly true. Doing good for your stakeholders is a great way to sink roots into your community and grow your reputation. The lesson that Travelocity should learn from its latest social media misstep is that “no incautious good deed goes

To Brand or Not to Brand…A Silly Question

It’s almost a nonsensical thing to say these days. It seems everyone know the benefits of Branding. For those who don’t know it, by golly, we should train it. This article will sound a bit like another one I wrote some time ago having to do with not being eliminated from the job pool because …

How to Simplify Survey Design

Keeping It Simple Many of us have probably have had a past English teacher or colleague or two warn us about the plague of wordiness. “Keep It Simple!” they still admonish. Some of us, though, have trouble practicing it. “But I really want to make the best impression. And what about all those great ideas? …

Cloud Computing Creates Computer Crises

Technology outpaces security Let’s assume (against the odds) that you’ve been thorough about online password security. You don’t use common garbage passwords like 1234, qwerty, or your birthday, you make sure not to share the same passes between accounts, and your security questions have answers that aren’t in the public domain. That means that your …

Choices Make all the Difference

There are a number of examples in the news currently of people whose legacy has recently changed from positive to negative. The removal of the Joe Paterno statue at Penn State is one that shows how poor decisions can wipe out years of positive acts. Paterno will now be remembered more for the scandal surrounding the university and less about wins and losses of a football team.

What Kind of Feedback Are You Getting From Employees?

Management is a team sport, not a superstar sport. What happens over time is that some managers begin to believe it’s all about them. It’s not, it’s just the opposite. It’s about the people they lead. Allan Ditchfield, a former executive at AT&T, realized that you cannot lead without getting involved and what kind of …