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Purpose of this Quality Management Blog This blog helps you improve your quality management by providing articles, opinions, commentary and many related resources. The blog is for a general audience, including beginners and those advanced in quality management. The benefits of quality management are many, including that it: Ensures products and services continue to be …

Board Leadership, Bold and Brave

This is a guest post from Steven R Roberts Non-Profit Boards, charities, foundations must fight to establish a brand and a following. Therefore they must be led boldly or their missions will have little chance of being fulfilled. After chairing several non-profit boards, and being on a couple of for-profit boards, in the past twenty-five …

Separating Social from Business Costs

The best information on this topic comes from a recent discussion at the npEnterprise Forum, the 7000-subscriber official listserv partner of the Social Enterprise Alliance. From Esther Kim: “Our basic rule of thumb is that: * it’s a social cost if it’s incurred to accomplish a social mission; * it’s a business cost if it’s …