Developed by Carter McNamara, Authenticity Consulting, LLC. Categories of topics are listed alphabetically below. Topics within categories are listed alphabetically — otherwise, in typical order of use. Numerous free, online articles are referenced within each topic. Click on the topic’s link to see the articles. Use your browser’s “Find” command (control-F) to find a topic. …

Every once in a while it is necessary to get the details. The following article is reposted with permission from John Kapensky via GovLoop. John is a Senior Fellow, at IBM Center for The Business of Government in Washington, D.C. WHY ISN’T PERFORMANCE INFORMATION BEING USED? Champions of performance management in government are confounded. After …

“Give, Get or Get Off” has long been a part of the lexicon of fundraising. It was and is still used most often and most appropriately with boards of NonProfit Organizations that were designed with that concept in mind. If that sounds circular, it is…. There are certain types of NPOs whose boards are specifically …

A new national study of nonprofit executive leadership provides a keen insight into and useful benchmarking statistics on the state of nonprofit leadership. Daring to Lead 2011 is a joint project of CompassPoint Nonprofit Services and the Meyer Foundation. The report is based on responses from over 3000 executive directors and follows similar studies completed in 2001 and 2006.

Purpose of this Quality Management Blog This blog helps you improve your quality management by providing articles, opinions, commentary and many related resources. The blog is for a general audience, including beginners and those advanced in quality management. The benefits of quality management are many, including that it: Ensures products and services continue to be …

Marketers believe that the economy is rebounding, and predict a moderate increase in their company’s performance going forward.

This is a guest post from Steven R Roberts Non-Profit Boards, charities, foundations must fight to establish a brand and a following. Therefore they must be led boldly or their missions will have little chance of being fulfilled. After chairing several non-profit boards, and being on a couple of for-profit boards, in the past twenty-five …

The best information on this topic comes from a recent discussion at the npEnterprise Forum, the 7000-subscriber official listserv partner of the Social Enterprise Alliance. From Esther Kim: “Our basic rule of thumb is that: * it’s a social cost if it’s incurred to accomplish a social mission; * it’s a business cost if it’s …