Unleash Your Potential: Acting in Business Training This all began as a comment to my LinkedIn colleagues of actors, trainers, speakers, and assorted other related professionals. Someone had asked the question: In your opinion what is the difference between an actor and a speaker? It actually stirred up quite the controversy. Actors, speakers, and trainers …

Strategy-making begins with an idea. Without a guiding idea there can be no sense of direction. Yet many articles and books about strategy do not address a most important matter: how to generate ideas. To conceive the essential set of ideas that we call strategy, the strategist must understand and master the art of the …

I got a call from an organization that was (as they said) “desperate to finally do good strategic planning.” A Far Too-Common Approach to “Strategic Planning” The previous two times they did “planning,” the organization hired a facilitator and: 1. Got Board members together for one retreat. 2. Word-smithed the words on their mission statement. …

Passionate Interaction: Key to Effective Training As a way of introducing myself to the Training and Development world, IR17;ve included the bio below. While a variety of skill sets take us in many directions, my strength has been as a passionate communicator. I apply my social psychology background and my verbal skills to my “day” …

Last week GlaxoSmithKline settled a claim with the US Justice Department for $750 million. However, what really made the news was that whistleblower Cheryl Eckard stood to receive $96 million for her efforts. The concern, as raised in todayR17;s Wall Street Journal, is that with such a potential goldmine on the back end, potential whistleblowers …

Many of my coaching clients have me help them with overwhelm. They have too much to do and not enough time to do it all. Balancing work, family and other obligations stresses them out. They feel like they are always rushing. Does this sound like you? I came across a helpful article regarding this by …

In my last post (October 13) in the Management Library's leadership blog (managementhelp.org/blogs/leadership), I offered history and some detail on the Five Core Strategies of Appreciative Leadership. Today, instead, I’ll share some of the practices of Appreciative Leadership.

Are you learning new shots or skills every single day? Jack Nicklaus was asked if there are really talented golfers who never make it. “Oh, hundreds of them”, he replied. “A lot of people out there are more talented than I am and yet, through the years, I’ve passed them by. That’s because I never …

IR17;m currently doing research for a book on reward and recognition in call centres – whatR17;s new, some fresh ideas, what motivates reps these days, etc and preliminary results show that 100% of the companies surveyed so far have some type of program. I thought it might be interesting to share some preliminary results with …

There are many types of issues facing businesses, but what counts as a true crisis? ItR17;s not always immediately apparent when your organization is in the initial stages of a crisis. To this effect, I am pleased to bring you a guest blog submission by Michael Nayor, founder and CEO of crisis consulting firm The …