A new study published in the Annals of Internal Medicine offers insights into what distinguishes high-performing and low performing with regard to deaths of heart attack patients under their care. It’s not the training of the doctors or the investment in high-tech equipment. It’s the organizational culture that makes the greatest difference. As Dr. Pauline …

What influences career success the most? A McKinsey Global Survey asked executives about decisions or events that led to a significant long-term positive change in their work life. One of the most interesting findings was that both men and women said the single most pivotal event in their careers occurred when they were around the …

In the group of attendees for a recent class in Major Gifts Fundraising was a person identifying herself as a consultant, a member of a fundraising-consulting firm, who was shortly to be working with a client organization in the creation of a major gifts program. This started me thinking. Who/what is a fundraising/development consultant?? My …

there was a debate for years around whether Project Management is an art or a science. The truth is that neither are correct on their own – it is both. Successful project managers (with a track record of more than one project) typically employ the science stuff (core PM concepts), sometimes religiously. They also harbor …

After 20 minutes, I nearly finished a 25-page online needs assessment for my organization before I clicked the last page and submitted it–disgusted that I had wasted my time. The survey asked me what I needed to do my job. It asked me if what was offered did the job. Is there some other form …

There’s nothing magical about business planning. At its core, it involves thinking through who your target customers are, how your proposed venture will profitably address their needs better than the competition, how you will communicate with these customers, and where you plan to get the funds to start it all up.

The events of last week remind us that VUCA (volatility, uncertainty, complexity, ambiguity) lives just under our radar screen and can catapult us from the status quo into radical change instantly. Like the 2008 economic crisis, events of this magnitude create unavoidable systemic strain that threaten to tear organizations, even countries, apart. As leaders, we …

Brand Advocates are considered more authentic, carry more ‘marketing message’ weight, and cost less than traditional advertising, such as radio, print, and television. People take their trusted friends’ recommendations quite seriously. Learn how to build your program.

This passage is taken from my forthcoming book – Staying Grounded in Shifting Sand. My book is based on the premise that we are spiritual beings who navigate through our daily earthly experiences to discover or create wholeness, transformation, and joy. A key ingredient to staying grounded in shifting sand is to remember Who You …

A recent workshop discussion led to this question: what kind of communicator are you, really? What are the best practices to adopt in order to be a great communicator? The class participants thought about what kind of attitudes we sometimes bring to communication, and came up with this list of best practices.