Some people like their eggs poached, or scrambled, or soft-boiled, or sunny-side up. Others prefer deviled eggs, an omelet, or a quiche. A key principle of employee motivation is that different people and different groups have different needs and desires. Here’s what you need to know about motivation. 1. Money is not the top motivator …

Every year thousands of change initiatives are undertaken globally in the form of reorganization, structural and procedural change, new product and service launches, and the setting of strategy, goals, and objectives. Yet, according to Harvard Business Review, 70% of all change initiatives fail. The financial cost of failed change to organizations, the economy, and society …

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If you are having one of those weeks with one frustration after another, you may find it hard to muster the energy to keep moving forward. How do you re-connect to your Source of inspiration and energy when you are overwhelmed, unmotivated or feeling off balance? One spiritual practice is this: Do something- anything- to …

Measure Email Success: Individual Email Outcomes Email is a very measurable tool, and it’s important that you measure your results so you can report on the effectiveness of your email program. In this post, I’ll suggest the most meaningful metrics for you to examine an individual message’s results against previous emails. In the next post, …

We don’t often think about staff meetings as a training ground, but they are. Granted, they exist at a very basic level (only lower level would be OJT, or on-the-job training, considered one of the best training environments), but few situations allow you to have so many company subject matter experts and leaders in the …

This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you very much! — For more resources about training, see the …

This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you! For more resources, see the Library topic Career Management.

Bad communication spoils airline’s response Southwest Airlines is in trouble following an incident that caused its entire fleet of Boeing 737s to be grounded for inspection, canceling hundreds and delaying literally thousands of flights. Compounding the issue is the terrible crisis management from Southwest, which has sparked negative commentaries like this one, from a Portfolio.com …

You’ve been there. I sure have. Sometimes meetings and training sessions seem to drag because you can’t get a good discussion going. Other times, people start talking and can’t seem to stop, or arguments and conflicts devour precious time. In order to facilitate effectively, you need to know both how to get a group started, …