“It is one of the most beautiful compensations of this life that no man can sincerely try to help another without helping himself.” Ralph Waldo Emerson This post is dedicated to the committed stakeholders I’ve worked with over the past year, who continue to inspire me to follow their example of helping others. The season …
Professional Development/
Organization Development
Has the onetime industry leader completely stopped caring? Black Friday presents a great opportunity to grab new customers or bring old ones back with exciting deals. As with many opportunities, this one can also be a double-edged sword, as failure to meet expectations can lead to serious crisis management concerns. For example, Dell Computers, whose …
Potential disaster headed off by strong crisis communication Ethical reporting has been a hot topic recently, and this quote, from a PRDaily article by Gil Rudawsky, describes a perfect case study for media organizations to preserve a paper’s reputation and come to the unfortunate realization that one of their writers or reporters has been less …
Thoughtless Twitter posts lead to rapid ejection from mediator role It’s common to see Twitter profiles including comments like “opinions are my own and do not represent those of my employer,” but the fact is that whether you post a qualification or not, the things you do and say online can definitely have an impact …
A warm thanks to all who’ve reached out since the start of this blog. I began this series of posts thinking of a couple of my readers who consider themselves relatively new to evaluation. But regardless of whether we’re newer, seasoned, or somewhere in between, isn’t there always something new to learn? This is why …
Reputation management is key in sensitive situations Jill Kelley, the unofficial social liason to MacDill Air Force Base, is at the very center of the David Petraeus scandal. It was Kelley’s complaints to the FBI about threatening letters from Paula Broadwell that initially started the investigation into the situation, and now that the proverbial stuff …
Are you ready for the December rush? As ready as you should be? This is an important time of year for nonprofits as well as individuals and it needs focused attention on soooo many things. There are year-end programming events and fundraising things to do. But you can always do more. There are some easy things to do that may just go a long way.