Professional Development/

Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Impact of flu bigger than most realize Flu season is upon us, and it’s an ugly one this year. According to the latest reports from the Centers for Disease Control and Prevention, 7.3% of U.S. deaths last week were a result of the flu, slightly above the official epidemic threshold. What does this mean to …
Editor’s note: The following case study was submitted to us by Crisis Manager reader Antoni Lee, managing director of Australian communications firm Rhetorica. As Mr. Lee told us, “While the incidents themselves may now seem minor to some, the reputation and business damage is ongoing and significant.” Orica Takes Medicine the Hard Way It is …
Don’t ignore this valuable “human resource” We frequently speak about the importance of your crisis management team working in close connection with other departments for a reason – it works. While crisis management covers a broad spectrum of responsibilities and is often managed by outside contractors, those in specific departments have not only focused their …
How do you manage this increasingly common problem? Despite what quite a few shady companies purport to be able to do, there is no way to magically erase negative online reviews. The reality is that if people are saying bad things about you online, the best thing you can do is change their minds If …
The foot-in-mouth disease continues to affect organizations and individuals worldwide Each year around this time Merrie Spaeth, former Director of Media Relations for President Reagan and current president of Spaeth Communications, announces her BIMBO of the Year awards. The BIMBO awards are meant to demonstrate the dangers of associating oneself with the very negative terms …
Crisis management for a clash of modern vs. traditional communication While the rest of the business world has boarded the social media train, an incident earlier this month involving Netflix CEO Reed Hastings brought to light an important question: How do you avoid having your social media communications run afoul of regulatory bodies that are …
I have always loved the coming of the new year. This time of year has always reminded me to take time to reflect on what has happened and prepare for the what is to come. This is an often missed step along our busy paths to and quest to accomplish so much during a year. However, reflection should be a regular habit in our days. Our busy lives and ever connectedness to everyone and everything often stifle our ability for this.