Online reputation issues can be a double-edged sword Not a week goes by recently that we don’t see an organization that’s in need crisis management after releasing a new commercial or web video that is CLEARLY going to press the buttons of one group or another. The latest is an ad, from burger chain Red …
Professional Development/
Organization Development
Flag Folly: HGTV’s Crisis Management Response A crisis management response was required after a predictably polarizing article published We never seem to run dry on examples of easily preventable crises. Last week, an article on Home and Garden TV’s website discussing Fourth of July table settings suggested that an American flag be used as a …
National Safety Month means opportunities to talk about crisis management One of the best ways to strengthen your own reputation is by sharing information your stakeholders can actually use. Events like National Safety Month, every June for those who didn’t know, provide the perfect opportunity, and Staples knows just what to do. Here’s a surprisingly …
Here are some highlights from the recent 2013 Social Enterprise Summit (Social Enterprise Alliance) in Minneapolis:
Like it or not, social media is all but guaranteed to play a role in your next crisis. Sure, you could bury your head in the sand and pretend it doesn’t exist, but not having a Twitter or Facebook account won’t prevent your stakeholders from venting about, or attempting to reach you via those services. …
What FDA Crisis Management Plan? Govt agencies surprise by making crisis management simple, web-based Crisis management isn’t just for business. There are plenty of risks in daily life, and the more equipped to help prevent crises in our personal lives we are, the better off we’ll be. In recent years, several government organizations have really …
Actions of those who represent your organization can result in a need for crisis management Celebrities are commonly used as spokespeople for everything from sodas to cars to underwear, but they certainly make for risky investments. As a quick look at the TMZ website (warning, not always SFW) shows, celebrity seems to breed controversy in …
