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Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Media Crisis Management: The Pitfalls of Weak Appearances This a perfect example of why ignoring media training is not an option. A weak media appearance can and often does, make a bad situation so much worse. Take the press conference held by Gary Southern, president of West Virginia’s Freedom Industries, the company responsible for contaminating …
Infrastructure Hack: White House Offers Crisis Management Aid Government steps in to help contractors running critical infrastructure secure their systems Experts have been warning for some time that hackers from criminal organizations and various nation-states with whom we don’t see eye-to-eye are targeting critical infrastructure, including power, water, and nuclear systems, here in the States. …
Was Under Armour’s crisis management podium-worthy? Nobody’s quite puzzled out what exactly caused the underwhelming performance of U.S. speed skaters during the Sochi Games, but as the losses piled up many looked toward the company behind the team’s high-tech “Mach 39” skin suit, Under Armour. With massive hype surrounding the suits and the team as …
Dishonesty and lack of fact checking can threaten your reputation The skyrocketing popularity of amateur e-reporting has led to good things, as stories that would never have otherwise seen the light of day draw public attention. Unfortunately, it’s also resulted in an increase in unverified, untrue reporting as well, often to the detriment of whichever …
Cyber criminals hit University of Maryland Despite a recent doubling in IT security staff, personal data including names, Social Security numbers, dates of birth and university ID numbers belonging to nearly 310,000 individuals was stolen from the University of Maryland’s computer systems. In response, University President Wallace Loh (and, you can bet, his crisis management …
How hackers used a fridge to conduct a cybercrime campaign It’s clear that an increasing number of the things we use every day can and will be connected to the ‘net. However, the same connectivity that allows us to turn down our thermostat or click off the TV while we’re away from home also leaves …
What are major sponsors like Coke and McDonald’s doing to prepare for trouble related to the Games? This year’s Sochi Games are the most tense in many years for reasons related to everything from human rights violations in Russia to the frighteningly real chance of a terrorist attack. Our own Jonathan Bernstein sat down with …