Keeping your crisis management skills sharp means constantly learning from your own experiences, as well as the experiences of others. We spotted this MarketWatch breakdown of 20 different CEO apologies – some good, some not so much – and thought it a great learning resource to share with you all. ——————————- For more resources, see …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Comms are falling flat? You could be missing one of these vital components. Today when you have a crisis you’re expected to talk about it. And, if you’re going to talk about it then you’d probably like people to believe you. Whether your effective crisis communications come in the form of a press release, media …
Starting from scratch in terms of crisis management is tough. Sometimes the idea of creating the plans and supporting tactics, along with creating the infrastructure that will allow it all to actually function when the mess hits the fan can seem too much to handle. It’s not. Much like other large-scale projects, getting your organization …
Not all funding for crisis and disaster management involves for-profit businesses. Many nonprofits are doing amazing work tackling huge crises and responding to major disasters on a fraction of the budget you might expect. Our friend Andy Russell shared this link from NetworkForGood.com with us, and we thought those of you working with nonprofit organizations …
Today, thanks to the internet, you all have a vast array of crisis management and media training resources at your fingertips. One of our favorite sayings is, “Every employee is involved in crisis management, whether you want them to be or not”. It’s true, and it’s one reason why we’ve made a selection of free …
While some crises come out of the blue, and every crisis management effort involves some form of in-the-moment adaptation the vast majority can at least be predicted in terms of category. For example, every organization should have plans in place for a category of events titled “natural disaster”. You don’t know exactly what that disaster …
There mere thought of being interviewed by the media leaves most people sweating. And frankly, it should. The vast majority of people, including those who are currently assigned to be their company’s spokesperson, are simply not ready to talk to the press in a crisis situation. One of the most common pitfalls we see is …
