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Theory of Change – Understanding How Any System Works

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Much of the content of this topic came from this book: Sections of This Topic Include Basic Overview of Theory of Change How to Develop a Theory of Change Example of a Theory of Change (for Community Collaboration) Examples of the Theory of Change Special Topics …

Employee Wellness: Spirituality in the Workplace

Sections of This Topic Include Spirituality in the Workplace – What is Spirituality at Work? Value of Spirituality in the Workplace Reasons for the Spirituality in the Workplace Movement Numerous Resources About Spirituality in the Workplace Spirituality Beyond the Workplace – Getting to What Matters Most Numerous Resources About Spirituality Beyond the Workplace Aspects of …

Employee Wellness: Safety in the Workplace

Employee Wellness: Safety in the Workplace Sections of This Topic Include General and Introductory General Resources Also consider Related Library Topics Learn More in the Library’s Blogs Related to This Topic In addition to the articles on this current page, see the following blogs which have posts related to this topic. Scan down the blog’s …

Rewarding Employee Performance

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include How to Reward Employee Performance Additional Perspectives on Rewarding Employees …

How to Address Employee Performance Problems

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include Basic Guidelines to Address Employee Performance Problems Employee Commitment: Get …

Employee Performance Appraisals: Effective Review Techniques

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include Guidelines to Conduct Employee Performance Appraisals Why We Hate the …

How to Ensure Strong Employee Performance Management

Much of the information on this topic is adapted from the books Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Employee performance management is sometimes referred to as people management. Sections of This Topic Include Strongly Suggested Pre-Reading Guidelines for Implementing and Evaluating the Process …

Employee Goal Setting: Focus Areas

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include How to Set Relevant and Realistic Goals With Your Employees …

How to Effectively Fire an Employee

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include Basic Guidelines to Fire an Employee Additional Perspectives on Firing …

Customer Service Management: Guidelines and Resources

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Although Customer Service Management there is a conventional difference between the terms “customer” and “client,” this topic refers to “customers” as meaning both. Also, although a product is a tangible offering and a service is an intangible offering, this topic often refers to “products” as meaning …