Lexington Law Credit Repair Review for 2024: Scam or Legit?

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    Lexington Law might lend a hand if you’re looking to spruce up your credit. They delve into your credit report, challenging any errors they spot. Still, it’s worth noting, they’ve faced some legal hiccups, and their fees aren’t exactly small potatoes. In the grand scheme, they might not top the list of credit repair juggernauts. Keen on knowing more about Lexington Law? Keep reading.

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    What Is Lexington Law?

    Lexington Law stands out as a well-known law firm with decades of experience in credit repair. They kick things off with a free consultation, diving deep into credit reports to spot inaccuracies that might be dragging down credit scores. By engaging in a robust dispute process, Lexington Law helps clients challenge and set right any errors with credit bureaus and creditors when needed.

    Lexington Law Credit Repair Review

    Lexington Law, operating under the banner of John C. Heath, Attorney at Law PLLC, is a heavyweight in the credit repair arena. They charge a pretty penny too,$59.95 monthly for their starter plan. Despite being one of the big names in the business, the cost might seem steep for what’s on offer, especially considering you could tackle some of these tasks on your own for nada.

    They also provide credit monitoring services, starting at a more palatable $8.95 per month, though it still doesn’t quite match up to the best in the biz. Their pricier service, Lex Ontrack, at $24.95 monthly, represents the best value they have.

    Yet, it’s not all smooth sailing. Lexington Law, along with its parent company PGX Holdings Inc., has faced legal challenges from the Consumer Financial Protection Bureau and Minnesota’s Department of Commerce, focusing on allegedly deceptive marketing tactics. These lawsuits highlight practices like demanding payments upfront before services are rendered, a no-no under federal law.

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    Lexington Law Services

    Absolutely, breaking it down can make it easier to grasp. Let’s unpack some of Lexington Law’s key services one at a time. This approach will give us a clearer picture of what they offer and how it might benefit you. Shall we dive in?

    Credit Disputes

    Lexington Law’s plans all include three disputes per cycle for Experian. Depending on the plan you choose, the number of disputes for Equifax and TransUnion can vary, with the premium plan allowing up to eight disputes.

    Each cycle spans 30-45 days. When Lexington Law spots incorrect or outdated info on your credit reports, they craft and send dispute letters to the respective credit bureaus aiming to rectify these issues. This proactive approach helps improve your credit health step by step.

    Creditor Interventions

    As a customer of Lexington Law, you gain access to creditor help or creditor intervention. This service involves the firm communicating directly with your creditors to encourage the removal of inaccuracies they may have reported on your credit.

    The extent of intervention such as how many times they’ll contact creditors on your behalf per cycle varies based on the plan you choose. This service might cover other actions like sending goodwill letters, cease and desist letters, or seeking debt validation. It’s a good idea to check directly with Lexington Law for the full details of what your specific plan includes.

    Inquiry Assist

    Lexington Law offers a service called Inquiry Assist, which helps you challenge hard inquiries on your credit report that might be incorrect, outdated, or inaccurately affecting your credit score. They provide you with prepared letters that you can use to dispute these inquiries with the credit bureaus, aiming to clear up any errors and improve your credit standing.

    Identity Theft Insurance

    Identity theft is a significant issue, affecting about 15 million Americans in 2021 alone, as noted by Javelin Research. This kind of fraud can severely impact your credit and cause immense financial stress.

    To combat this, Lexington Law provides identity theft insurance. This added layer of protection includes up to $25,000 in coverage, coupled with 24/7 monitoring and real-time alerts. This service offers peace of mind and swift action should any suspicious activity arise on your credit profile.


    If you’re grappling with hefty credit card, student loan, or medical debt, Lexington Law’s debt management service, known as DebtHandler, might offer some relief. This service helps you craft a repayment plan that fits within your budget, aiming to make your financial obligations more manageable and less overwhelming. It’s tailored to provide a structured approach to reducing your debt in a way that aligns with your financial circumstances.

    Credit Alerts

    Lexington Law stays vigilant about changes to your credit report and ensures you’re promptly notified of any new information. Their credit alert system helps you catch and address potential inaccuracies or signs of identity theft quickly, potentially preventing significant damage to your credit score. This proactive approach can be crucial in maintaining your financial health and security.

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    TransUnion Report & FICO Score

    With the Premier Plus plan from Lexington Law, you gain access to your TransUnion credit report and FICO Score. This feature allows you to observe how your score evolves over time and understand the reasons behind these changes. Monitoring your credit score’s trajectory can be incredibly useful as you work towards improving your credit, giving you valuable insights into the impacts of your financial decisions.

    Lost Wallet Protection

    Losing your wallet can be a major hassle, involving canceling your credit cards, contacting your bank, setting up a fraud alert on your credit reports, and replacing your driver’s license, among other steps. To ease this burden, Lexington Law offers lost wallet protection. This service helps streamline securing your finances and personal information if your wallet is lost or stolen, reducing the stress and potential impact of such incidents.

    Personal Finance Manager

    If you’re aiming to enhance your money management skills over the long term, Lexington Law’s Personal Finance Manager could be a valuable tool for you. This service helps you oversee and improve your financial habits, providing insights and strategies that support better budgeting, saving, and overall financial decision-making.

    Junk Mail Reduction

    Unwanted junk mail isn’t just a nuisance; it can also pose a risk for identity theft, especially if it contains your personal information and isn’t properly disposed of. Lexington Law’s Premier Plus plan includes a feature aimed at reducing the amount of unsolicited mail you receive. This junk mail reduction service helps protect your privacy and reduce the risk of identity theft by minimizing the clutter of unnecessary mail that might fall into the wrong hands.

    Company Features

    Lexington Law not only provides a range of services for credit repair but also includes several features designed to safeguard your credit and simplify the repair process:

    • Free credit repair consultation: If you’re considering Lexington Law for credit repair, they offer a free consultation. This initial meeting helps you understand the various plans available and determine which one best suits your needs.
    • Mobile apps: For those who prefer to monitor their progress on the go, Lexington Law has developed mobile apps for Android and iOS platforms. These apps allow you to check your credit score, receive updates on your credit reports, and more, all from your smartphone.
    • Discounts: Lexington Law acknowledges the service of military personnel by offering a 50% discount on the initial work fee for veterans and active military members. This discount extends to the spouses of current clients as well, making their services more accessible to families connected to the military.

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    What Lexington Law Doesn’t Offer

    Lexington Law offers several services aimed at improving your credit, but there are certain limitations and legalities to consider:

    • No guaranteed improvement: Legally, Lexington Law cannot promise that your credit score will improve, even if they successfully remove negative items from your report.
    • No fixed timeline: The duration of the credit repair process can vary widely. It depends on factors like the number of negative items on your report and how the credit bureaus respond to disputes.
    • Cannot remove accurate negative information: If your credit report contains legitimate negative marks, such as recent late payments or valid debts, these cannot be legally removed by any credit repair process.
    • Reappearance of negative items: There’s a possibility that removed inaccuracies might be reported again by creditors. However, under the Fair Credit Reporting Act, you should be notified before these items reappear on your credit report.
    • No refunds: Lexington Law does not offer a money-back guarantee on their services.

    These points highlight the need for clear expectations when engaging with credit repair services, and understanding the potential benefits and the inherent limitations.

    Lexington Law Pros & Cons

    Pros Explained

    • Free credit repair consultation: You can start with a free consultation where you’ll discuss your credit situation with a representative from Lexington Law. This is an excellent opportunity to get personalized advice and determine the most suitable credit repair package for your needs.
    • Multiple discounts: Lexington Law recognizes the sacrifices made by military personnel by offering them, as well as spouses of current clients, a 50% discount on the initial work fee. This makes their services more accessible to those who serve and their families.
    • Identity theft insurance included: Each credit repair plan from Lexington Law comes with identity theft insurance. This benefit, often charged as an extra or not available with other competitors, adds significant value, providing an extra layer of security as you work to repair and protect your credit.

    Cons Explained

    • Limited monthly disputes: The number of disputes you can file per cycle with Lexington Law is capped. There’s a combined limit for Equifax and TransUnion disputes and a separate one for Experian. The extent of these limits increases with higher-tier service plans. This contrasts with some credit repair companies that offer unlimited disputes each month, potentially speeding up the process of correcting your credit report.
    • No money-back guarantee: Unlike many credit repair services that provide a money-back guarantee if you’re not satisfied within the first 30 or 90 days, Lexington Law does not offer such reassurance. This absence of a refund policy might influence your decision if a guarantee is important to you when choosing a credit repair service.

    Lexington Law’s Credit Repair Packages

    Lexington Law provides a variety of service packages tailored to different needs and budgets, each offering a blend of credit repair services:

    • Concord Standard Plan: This is the entry-level package priced at $99.95 per month. It includes the foundational credit repair processes such as credit bureau challenges and disputes, along with creditor interventions and inquiry help. This plan comes with credit monitoring, ID Theft Insurance, and the DebtHandler service. It s fair in intensity and is suitable for those with fewer negative items on their credit report.
    • Concord Premier Plan: As the mid-tier option, this plan costs $119.95 per month and builds on the Concord Standard by adding enhanced features like Report Watch Alerts, which act as a score tracker for ongoing, extensive credit monitoring. This package is designed for those who might need a more thorough approach to credit repair.
    • Premier Plus Plan: The top-tier package, priced at $139.95 per month, is described as the most aggressive option and is recommended for individuals with a significant number of negative items on their credit reports. Besides the services provided in the lower tiers, this plan includes access to your TransUnion FICO Score, Lost Wallet Protection, and a Junk Mail Reducer.

    Each plan requires an initial payment matching the monthly fee, which is charged about five days after signing up, depending on your state.

    Lexington Law also extends discounts to veterans, active military personnel, and families or households, making their services more accessible to a broader audience.

    If you’re uncertain about which plan suits you best, Lexington Law’s free credit consultation offers a detailed credit score analysis and guidance on the most appropriate credit repair plan for your specific situation.

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    Lexington Law’s Credentials

    Lexington Law, more than just a credit repair specialist, also delves into various legal fields such as family law, criminal law, and general consumer litigation. Owned by Progrexion, it’s part of a family of brands that includes CreditRepair.com and Credit.com.

    Progrexion boasts strategic partnerships with FICO and the top three credit bureaus TransUnion, Experian, and Equifax. These collaborations enhance Lexington Law’s ability to manage credit repair effectively and offer a broader range of services influenced by substantial industry connections.

    Licenses and Registration

    Attorney John C. Heath has been the guiding force at Lexington Law since 2004, serving as the Director at their headquarters in West Valley City, Utah. The firm’s website features a roster of multiple attorneys and paralegals who are direct employees, along with other attorneys listed as being counsel to the law firm.

    Many attorneys associated with Lexington Law hold licenses to practice across various states, and their expertise extends beyond credit repair. Their professional backgrounds include corporate compliance, insurance law, criminal litigation, and bankruptcy representation. 

    Some team members have valuable prior experience working for major commercial credit rating and consumer credit reporting agencies. This diverse legal proficiency supports Lexington Law’s comprehensive approach to credit repair and client representation in various legal matters.

    Regulatory or Legal Actions

    In 2019, the Consumer Financial Protection Bureau (CFPB) brought a significant legal challenge against PGX Holdings Inc. and its subsidiaries, including Progrexion Marketing Inc., which is the parent company of Lexington Law Firm. John C. Heath, the Directing Attorney at Lexington Law, was also named in the complaint.

    The CFPB’s allegations center around the practice of charging upfront fees for credit repair services, which is prohibited under the Telemarketing Sales Rule unless the company can show that it has delivered the promised results to the consumer. The complaint asserts that Progrexion and its subsidiaries violated this rule by requesting and receiving such payments before fulfilling their service commitments.

    The lawsuit accuses the firm of using deceptive marketing techniques, a potential violation of the Consumer Financial Protection Act. These allegations point to deeper issues regarding the company’s compliance with federal consumer protection laws.

    The case was filed in the U.S. District Court for the District of Utah, where it remains pending, highlighting ongoing concerns about the practices of some firms within the credit repair industry.

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    Lexington Law’s Accessibility

    You have several options for reaching out to Lexington Law if you’re interested in enrolling in one of their credit repair packages or if you need to discuss their services with a representative.


    Lexington Law offers its services in every state except Oregon and has physical offices in West Valley City, Utah, and Phoenix, Arizona.

    Here are the office hours for Lexington Law:

    • Monday – Friday: 7 AM to 4 PM MST
    • Saturday and Sunday: Closed

    Contact Information:

    • To sign up for services or provide feedback, fill out the relevant forms on their website.
    • Email Lexington Law at info@lexington.com.
    • You can also communicate with Lexington Law through their app available for both iPhone and Android devices.

    User Experience

    Signing up for Lexington Law’s credit repair services is straightforward. You can input your details on the online signup form at LexingtonLaw.com or use the company’s app to register similarly.

    Lexington Law provides a free consultation and credit analysis. If you’re interested in this offer, simply use the appropriate form on their website.

    However, be aware that by providing your personal information to Lexington Law, you are giving your legal consent for the firm to contact you about credit repair services or related marketing, whether through text or email.

    If you decide later that you want to opt out of these communications, you can inform any Lexington Law representative who reaches out to you, or you can fill out the form on their website to unsubscribe from their email list.


    Lexington Law’s website and app are accessible 24/7, although this doesn’t imply that representatives are available at all hours. The firm has specified its sales operating hours as follows:

    • Monday to Friday: 7 AM to 7 PM MST
    • Saturday: 7 AM to 9 PM MST
    • Sunday: 7 AM to 8 PM MST

    These hours are specifically for sales inquiries, so you can reach out during these times if you need assistance with signing up or have questions about their services.

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    Lexington Law Credit Repair Reviews From Real Users – How Legit Is It?

    Lexington Law Credit Repair is a well-regarded online LLC formation service, receiving many favorable reviews from its content users. Let’s explore some of the testimonials posted on Customer Affairs.

    Alternatives to Lexington Law Credit Repair

    CreditRepair.com – Best Credit Repair Company Overall

    CreditRepair.com has a solid track record, having been in the industry for a decade and managing 8.2 million removals since it started. The service focuses on challenging inaccuracies in customers’ credit reports with each credit bureau, requires creditors to verify reported negative items, and continuously monitors customers’ credit to assist them in achieving their financial objectives.

    The company offers three distinct packages, along with a free consultation to help prospective clients select the best fit for their needs. Pricing for these packages ranges from $69.95 to $119.95, with a startup fee equal to the monthly fee for each selected service. 

    A significant advantage of opting for CreditRepair.com is that each package includes credit monitoring, a feature not always provided by other credit repair services.

    >> Get Started With CreditRepair >>

    Credit Saint – Best Simple Credit Repair Options

    Credit Saint has built a robust reputation over its 17-year tenure in the credit repair industry. The company offers a free consultation for new customers, managing all interactions with credit bureaus should the customer decide to move forward with one of their packages.

    Customers have three different packages to choose from, with prices starting at $79.99 per month and an initial setup fee of at least $99. This structure allows customers to select the level of service that best suits their credit repair needs.

    >> Get Started With Credit Saint >>

    Sky Blue – Best for Budget Option

    Sky Blue Credit Repair

    Sky Blue Credit has been a stalwart in the credit repair industry since 1989, boasting over 30 years of experience. The process they use is like other credit repair companies. After you fill out the sign-up form, Sky Blue reviews your credit report to pinpoint any items that can be disputed. During this initial review, they also offer personalized, actionable advice to help you rebuild your credit.

    Following the review, Sky Blue will challenge incorrect items with the three credit bureaus. If these disputes are initially denied, Sky Blue doesn’t give up; instead, they automatically send repeat dispute letters to enhance your chances of improving your credit score.

    >> Get Started With Sky Blue >>

    Ovation – Best for Discounts

    Ovation Credit Service is well-regarded in the credit repair and restoration industry, dedicated to assisting individuals in enhancing their credit profiles. Committed to providing personalized solutions, Ovation tackles various credit challenges to help clients build a healthier financial future.

    Their team of experienced credit experts meticulously reviews credit reports to spot inaccuracies or discrepancies. They actively engage with credit bureaus and creditors to resolve these issues. Through tailored guidance and strategic advice, Ovation aims to equip clients with the necessary tools and knowledge to manage their credit complexities effectively.

    >> Get Started With Ovation >>

    Lexington Law Review – Frequently Asked Questions

    Final Verdict

    Lexington Law might be a suitable option if you’re seeking a comprehensive range of services and features aimed at improving your credit. However, the firm has faced several complaints filed with the Consumer Financial Protection Bureau (CFPB), and some users have reported dissatisfaction regarding fees and a lack of improvement in their credit scores. When considering Lexington Law, it’s wise to weigh these factors carefully.

    >> Lexington Law – Best Credit Repair Company >>